Fiery stuck at FF

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  • Reeves
    Trusted Tech
    250+ Posts
    • Apr 2012
    • 272

    [Error Code] Fiery stuck at FF

    Hi am reloading system software on the fiery using usb its now 1hr it's stuck at FF is it still loading or it has finished coz it has to display 00
  • PrintWhisperer
    Trusted Tech
    250+ Posts
    • Feb 2018
    • 434

    #2
    "Being ignorant is not so much a shame, as being unwilling to learn" - Benjamin Franklin

    Comment

    • Reeves
      Trusted Tech
      250+ Posts
      • Apr 2012
      • 272

      #3
      Re: Fiery stuck at FF

      Thanks for the respond

      Comment

      • adriansto
        Service Manager
        Site Contributor
        VIP Subscriber
        1,000+ Posts
        • Nov 2007
        • 2283

        #4
        Re: Fiery stuck at FF

        Originally posted by Reeves
        Hi am reloading system software on the fiery using usb its now 1hr it's stuck at FF is it still loading or it has finished coz it has to display 00
        What machine ?

        Comment

        • Reeves
          Trusted Tech
          250+ Posts
          • Apr 2012
          • 272

          #5
          Re: Fiery stuck at FF

          I formatted the HDD reload system software still it was stuck at FF I connected the HDD to the pc there was nothing in the HDD just 500GB

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          • Reeves
            Trusted Tech
            250+ Posts
            • Apr 2012
            • 272

            #6
            Re: Fiery stuck at FF

            Originally posted by adriansto
            What machine ?

            Xerox C9070

            Comment

            • PrintWhisperer
              Trusted Tech
              250+ Posts
              • Feb 2018
              • 434

              #7
              Re: Fiery stuck at FF

              Originally posted by Reeves
              I formatted the HDD reload system software still it was stuck at FF I connected the HDD to the pc there was nothing in the HDD just 500GB
              Sorry, I definitely described that wrong and didn't think it through.
              When I said format that was in error. What I meant was remove any partitions on the drive.

              To format, you need to create a partition, so again sorry for your wasted time there should be no partitions on the drive.

              Are you sure the software is loading, as the LED must go through C1, C2, and other display numbers and not go straight to FF.
              "Being ignorant is not so much a shame, as being unwilling to learn" - Benjamin Franklin

              Comment

              • xcopytech
                Service Manager
                1,000+ Posts
                • Aug 2006
                • 1728

                #8
                Re: Fiery stuck at FF

                Do you have proper combination of service switches for usb dowload

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                • Workflo
                  Junior Member
                  Site Contributor
                  • Apr 2021
                  • 4

                  #9
                  Re: Fiery stuck at FF

                  There should be 2 Switches. The default position is to allow the controller to run 'Normally'.
                  Usually you'd switch both, if you were using an Ethernet load, or you'd switch one of them, to allow USB load.
                  Check the Guide, it should advise which configuration for Switches. (Also, not that it may show them upside down, so get up close and personal, so you can see which switch is which and get the setting right.
                  Once done, as it boots and loads, as @PrintWhisperer says, you should see the counter increase, as the SW successfully loads.

                  Best of luck!

                  Comment

                  • Reeves
                    Trusted Tech
                    250+ Posts
                    • Apr 2012
                    • 272

                    #10
                    Re: Fiery stuck at FF

                    Originally posted by xcopytech
                    Do you have proper combination of service switches for usb dowload
                    At first I used fiery USB service tool when I drag and drop the files r not been copied the I used Rufus to copy files on the USB disk

                    Comment

                    • Reeves
                      Trusted Tech
                      250+ Posts
                      • Apr 2012
                      • 272

                      #11
                      Re: Fiery stuck at FF

                      Originally posted by Workflo
                      There should be 2 Switches. The default position is to allow the controller to run 'Normally'.
                      Usually you'd switch both, if you were using an Ethernet load, or you'd switch one of them, to allow USB load.
                      Check the Guide, it should advise which configuration for Switches. (Also, not that it may show them upside down, so get up close and personal, so you can see which switch is which and get the setting right.
                      Once done, as it boots and loads, as @PrintWhisperer says, you should see the counter increase, as the SW successfully loads.

                      Best of luck!
                      when reloading software on the fiery dip switch 1 ON dip switch 2 off that's what am doing

                      Comment

                      • Workflo
                        Junior Member
                        Site Contributor
                        • Apr 2021
                        • 4

                        #12
                        Re: Fiery stuck at FF

                        Originally posted by PrintWhisperer
                        Sorry, I definitely described that wrong and didn't think it through.
                        When I said format that was in error. What I meant was remove any partitions on the drive.

                        To format, you need to create a partition, so again sorry for your wasted time there should be no partitions on the drive.

                        Are you sure the software is loading, as the LED must go through C1, C2, and other display numbers and not go straight to FF.

                        @Reeves - Read the above....does this happen?

                        If not....

                        Make sure the USB is formatted correctly.
                        If Fiery USB Tool cannot load the USB Drive, then you may need a newer version (or maybe even an older version) of this software.

                        Once you have successfully loaded the SW onto the USB, THEN is the time to insert the USB, flip the correct DIPSW, power on and watch those digits do their thing.

                        A quick question....is this an EX , an EXI, or an EXC ?

                        Comment

                        • xcopytech
                          Service Manager
                          1,000+ Posts
                          • Aug 2006
                          • 1728

                          #13
                          Re: Fiery stuck at FF

                          Only way to create fiery usb is with usb tool.
                          You can not use any other software to copy files to usb.

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