Please could someone advise& explain whts going on with magenta print out issue

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  • hsh6049
    Technician
    • Jul 2012
    • 64

    #1

    Please could someone advise& explain whts going on with magenta print out issue

    hi

    i am really appreciated someone could advise with print test pattern 30 % a lot of straight line is it due on magenta developer tank

    first , reading 0 when enter atc sensor setup, correction offset only the magenta reading is 0 , the barcode number is correct (picture 1)

    second while print out test pattern with 30 % there was a lot straight line

    third new set of ori drum, replace dv tank and developer still same porblems

    please could advice wht can i do next

    thanks a lot
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  • GIUBOSS
    Service Manager

    Site Contributor
    1,000+ Posts
    • Jul 2013
    • 1374

    #2
    Re: Please could someone advise& explain whts going on with magenta print out issue

    Originally posted by hsh6049
    hi

    i am really appreciated someone could advise with print test pattern 30 % a lot of straight line is it due on magenta developer tank

    first , reading 0 when enter atc sensor setup, correction offset only the magenta reading is 0 , the barcode number is correct (picture 1)

    second while print out test pattern with 30 % there was a lot straight line

    third new set of ori drum, replace dv tank and developer still same porblems

    please could advice wht can i do next

    thanks a lot
    try cleaning the optics section and the laser section

    Comment

    • shinchan
      Trusted Tech

      100+ Posts
      • May 2011
      • 186

      #3
      Re: Please could someone advise& explain whts going on with magenta print out issue

      Originally posted by hsh6049
      hi

      i am really appreciated someone could advise with print test pattern 30 % a lot of straight line is it due on magenta developer tank

      first , reading 0 when enter atc sensor setup, correction offset only the magenta reading is 0 , the barcode number is correct (picture 1)

      second while print out test pattern with 30 % there was a lot straight line

      third new set of ori drum, replace dv tank and developer still same porblems

      please could advice wht can i do next

      thanks a lot
      my guess with the machine model, is docucentre C2200 C3300?


      original developer ? new / used?
      original developing unit? new / used?

      white lines usually LPH is shot or something is blocking in the developing unit area.

      Comment

      • hsh6049
        Technician
        • Jul 2012
        • 64

        #4
        Re: Please could someone advise& explain whts going on with magenta print out issue

        Originally posted by GIUBOSS
        try cleaning the optics section and the laser section
        yes i did clean optics for the laser clean the laser my color machine model c6500

        Comment

        • hsh6049
          Technician
          • Jul 2012
          • 64

          #5
          Re: Please could someone advise& explain whts going on with magenta print out issue

          Originally posted by shinchan
          my guess with the machine model, is docucentre C2200 C3300?


          original developer ? new / used?
          original developing unit? new / used?

          white lines usually LPH is shot or something is blocking in the developing unit area.

          apeosport iii c6500 new dv tank new ori dveloper i did clean the glass inside the laser my

          Comment

          • hsh6049
            Technician
            • Jul 2012
            • 64

            #6
            Re: Please could someone advise& explain whts going on with magenta print out issue

            Originally posted by terramobil
            It would help if we know which device you are talking about.
            apeosport iii c6500

            Comment

            • shinchan
              Trusted Tech

              100+ Posts
              • May 2011
              • 186

              #7
              Re: Please could someone advise& explain whts going on with magenta print out issue

              Originally posted by hsh6049
              apeosport iii c6500 new dv tank new ori dveloper i did clean the glass inside the laser my

              have you try printing 30% tone with black, cyan and yellow?

              any white lines?

              Comment

              • hsh6049
                Technician
                • Jul 2012
                • 64

                #8
                Re: Please could someone advise& explain whts going on with magenta print out issue

                Originally posted by shinchan
                have you try printing 30% tone with black, cyan and yellow?

                any white lines?
                yes even test yellow no issue only magenta is not only white line will print out magenta it like something wrong with magenta , even replace new drum unit magenta developer and tank also same problem
                could be laser or could contact point dvtank to back side?

                Comment

                • shinchan
                  Trusted Tech

                  100+ Posts
                  • May 2011
                  • 186

                  #9
                  Re: Please could someone advise& explain whts going on with magenta print out issue

                  can you swap laser magenta with laser cyan / yellow /black?

                  then try print 30% half tone again. see whether the problem change to the other color.

                  if changed, that means the laser is shot

                  Comment

                  • hsh6049
                    Technician
                    • Jul 2012
                    • 64

                    #10
                    Re: Please could someone advise& explain whts going on with magenta print out issue

                    Originally posted by shinchan
                    can you swap laser magenta with laser cyan / yellow /black?

                    then try print 30% half tone again. see whether the problem change to the other color.

                    if changed, that means the laser is shot

                    owh ya noted with thanks

                    Comment

                    • hsh6049
                      Technician
                      • Jul 2012
                      • 64

                      #11
                      Re: Please could someone advise& explain whts going on with magenta print out issue

                      Originally posted by hsh6049
                      owh ya noted with thanks

                      against each laser flat cable can be exchange ?

                      Comment

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