New edoc program coming

[JR2ALTA]

Re: New edoc program coming

I've had a quick look around GSN (horrible site!!) but can't find anything to do with prolibro .. any tips as to where to find it please?

Horrible site? You thought a enormous upgrade effecting everyone's business would be on the HOMEPAGE or something? Nah, look in library 7171939840921830928094905 for details.

[Rusty.Harris]

Re: New edoc program coming

LOL, found out why I can't log in. Sent an email to support, they sent back saying "Brian, we have you down as
bbxxxx@xxx.com and not rhxxxx@xxx.com Well gee! They have me down as Brian?? Hummm I could have sworn
my name is Rusty!
After a few back & forth's, maybe they will get it fixed.

[ThisPete]

Re: New edoc program coming

LOL, found out why I can't log in. Sent an email to support, they sent back saying "Brian, we have you down as
bbxxxx@xxx.com and not rhxxxx@xxx.com Well gee! They have me down as Brian?? Hummm I could have sworn
my name is Rusty!
After a few back & forth's, maybe they will get it fixed.

It must be your fault Brian.. er, Rusty.. big multi-nationals always get everything right..

Installed it this morning and had a quick play, suitably 'clunky' but 'OK'.. not sure why some models have two manuals to choose from to download though..

Anyone any knowledge yet on how well it works when 'off-line'? or how updates etc. are handled?

[Rusty.Harris]

Re: New edoc program coming

Anyone any knowledge yet on how well it works when 'off-line'? or how updates etc. are handled?

The "training" video says it works offline, for "30 days" then you have to login again.

[Rusty.Harris]

Re: New edoc program coming

I got mine working finally. NOW they know my name isn't Brian I guess.
You ever get the feeling Xerox is a BIG Fan of Rube Goldberg? How many hoops
do you have to jump through to get thinks working.

[jhalfhide]

Re: New edoc program coming

The only thing I am not liking so far is the inability to search Eureka tips for multiple machines at the same time. At the moment you can only use searchlite (now community) from within the book itself, whereas before I could search multiple model's tips because the fault would be applicable to multiple machines.

[Rusty.Harris]

Re: New edoc program coming

What's the trick to get edge to bring up the gsn website?
When I try to go to>> Global Service Net Login Page, once you
login, it keeps saying the site is not secure?

[jhalfhide]

Re: New edoc program coming

What's the trick to get edge to bring up the gsn website?
When I try to go to>> Global Service Net Login Page, once you
login, it keeps saying the site is not secure?

I asked Xerox this the other day. They replied saying they are going to fix this issue on the GSN site, but for now do this to get it working in Edge.GSN Browser issue.pdf

EDIT: Just tried it myself and no joy. Same issue.

[ThisPete]

Re: New edoc program coming

Hi all, I installed this extension to Google Chrome to enable getting to GSN and it works: IE Tab - Chrome Web Store

You have to go to the extension set up and add https://www.xrxgsn.com/secure/index.ihtml i.e https:// www. xrxgsn . com/secure/index.ihtml (without the spaces) so it knows which site/s to work with. To get there hit the three vertical dots, then 'more tools' then 'extensions' and scroll to 'extension options' and click the box on the right:
Extensions.JPG



The first time you try to access the site it will ask you to download and run a 'helper', it does explain why, something to do with rendering that's not part of Chrome IIRC.

Hope that helps!

[Rusty.Harris]

Re: New edoc program coming

That did it! Thanks!

Hi all, I installed this extension to Google Chrome to enable getting to GSN and it works: IE Tab - Chrome Web Store

You have to go to the extension set up and add https://www.xrxgsn.com/secure/index.ihtml i.e https:// www. xrxgsn . com/secure/index.ihtml (without the spaces) so it knows which site/s to work with. To get there hit the three vertical dots, then 'more tools' then 'extensions' and scroll to 'extension options' and click the box on the right:
[ATTACH=CONFIG]53140[/ATTACH]



The first time you try to access the site it will ask you to download and run a 'helper', it does explain why, something to do with rendering that's not part of Chrome IIRC.

Hope that helps!

[Rusty.Harris]

Prolibro

Noticed a few machines missing. Anyone know if/when they will be added?

[jhalfhide]

Re: Prolibro

Noticed a few machines missing. Anyone know if/when they will be added?

Old kit? If so, Xerox said that they will issue pdf manuals for old kit upon request

Sent from my LYA-L09 using Tapatalk

[Rusty.Harris]

Re: New edoc program coming

Had a pop up Monday morning "new features available". It just was the prolibro program I guess.
Noticed a couple more machines were added.

[jhalfhide]

Re: New edoc program coming

I've seen reference to an ProLibro Xerox android app. Anyone got a link? Would be nice to have it on my phone too

Sent from my LYA-L09 using Tapatalk

[ThisPete]

Re: New edoc program coming

There is proLibro on/in the play store but it requires an email and password to log in, I couldn't find a way to use the Microsoft authenticator to log in as we do on a PC.

So I think that's the full blown thing rather than a Xerox related one.