Xerox WC7830 Problem

[eng_usama]

hello guys problem with Xerox wc7830 the scan always have cyan background all over the page what we can do for it guys?

[Jack79]

Re: Xerox WC7830 Problem

hello guys problem with Xerox wc7830 the scan always have cyan background all over the page what we can do for it guys?

Try suppression on for scanning.

[eng_usama]

Re: Xerox WC7830 Problem

Thanks for your answer I did it and no difference any suggestions?
Thanks in advance

[Jack79]

Re: Xerox WC7830 Problem

Thanks for your answer I did it and no difference any suggestions?
Thanks in advance

From my experience scan with cyan background was resolved by changing suppression or set lighter up +1 +2.
Have you check if copies are also affected?. Try scan from adf and glass to see if there is any difference. Are you scanning duplex? If your copies are also affected or just one side then it can be faulty small board I think they call it pyxis board but that was for copy not only scan problems

[big mike]

Re: Xerox WC7830 Problem

hello guys problem with Xerox wc7830 the scan always have cyan background all over the page what we can do for it guys?

Did you try swapping the cyan drum with yellow? If it changes, it's the drum.

[Jack79]

Re: Xerox WC7830 Problem

Did you try swapping the cyan drum with yellow? If it changes, it's the drum.

But he said he got issue with scan not copy.