Versalink C405 - admin password ??

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  • kuby
    Senior Tech

    1,000+ Posts
    • Oct 2007
    • 1361

    #1

    Versalink C405 - admin password ??

    Tried to login to the admin using the default '1111' and that does not work but says 'Failed login attempt limit has been reached'. So I am guessing someone has already tried and locked it up. Am trying to login remotely so am not at the machine, it is about an hour away. Customer wanted to see it we could setup the scan to folder for them. Would restarting the machine reset the attempts?
  • CopierGuy7
    Junior Member
    • Aug 2022
    • 8

    #2
    Re: Versalink C405 - admin password ??

    Yes, Restarting the machine should allow you to try again. The password will most likely be the serial number if it is not 1111. Hope this helps!

    Comment

    • kuby
      Senior Tech

      1,000+ Posts
      • Oct 2007
      • 1361

      #3
      Re: Versalink C405 - admin password ??

      Yes restarting it allowed me to retry the password again. Not 1111, 6789, serial number ?

      Comment

      • Rusty.Harris
        Senior Tech

        Site Contributor
        500+ Posts
        • Jan 2021
        • 589

        #4
        Re: Versalink C405 - admin password ??

        Unless someone changed it, it SHOULD be the serial number of the machine
        something like, 9HBxxxxxx or similar.

        Comment

        • copier tech
          Field Supervisor

          5,000+ Posts
          • Jan 2014
          • 8068

          #5
          Re: Versalink C405 - admin password ??

          Originally posted by Rusty.Harris
          Unless someone changed it, it SHOULD be the serial number of the machine
          something like, 9HBxxxxxx or similar.

          I had the same issue last week.

          Is is possible to reset the device admin password back to default ?
          Let us eat, drink, and be merry, because tomorrow we may die!

          For all your firmware & service manual needs please visit us at:

          www.copierfirmware.co.uk - www.printerfirmware.co.uk

          ​

          Comment

          • Jack79
            Trusted Tech

            250+ Posts
            • Jul 2014
            • 308

            #6
            Re: Versalink C405 - admin password ??

            Originally posted by copier tech

            I had the same issue last week.

            Is is possible to reset the device admin password back to default ?
            To reset admin password you need to send special reset file to the machine.

            Comment

            • kuby
              Senior Tech

              1,000+ Posts
              • Oct 2007
              • 1361

              #7
              Re: Versalink C405 - admin password ??

              And how do I obtain this file? Is there a link to get it?

              Comment

              • xcopytech
                Service Manager

                1,000+ Posts
                • Aug 2006
                • 1775

                #8
                Re: Versalink C405 - admin password ??

                You will need admin password reset tool.
                Then tool will create 12 digit reset code from printer serial number and total counter.
                Then you will create reset.pjl file and with directprint.exe send it to printer

                Comment

                • kuby
                  Senior Tech

                  1,000+ Posts
                  • Oct 2007
                  • 1361

                  #9
                  Re: Versalink C405 - admin password ??

                  Where do I get this tool and how much is it?

                  Comment

                  • adriansto
                    Service Manager

                    Site Contributor
                    VIP Subscriber
                    1,000+ Posts
                    • Nov 2007
                    • 2362

                    #10
                    Re: Versalink C405 - admin password ??

                    Originally posted by kuby
                    Where do I get this tool and how much is it?
                    Send me mail = stoadis@gmail.com with printer serial number and total impressions counter.

                    Comment

                    • Jack79
                      Trusted Tech

                      250+ Posts
                      • Jul 2014
                      • 308

                      #11
                      Re: Versalink C405 - admin password ??

                      Originally posted by kuby
                      Where do I get this tool and how much is it?

                      Comment

                      • xcopytech
                        Service Manager

                        1,000+ Posts
                        • Aug 2006
                        • 1775

                        #12
                        Re: Versalink C405 - admin password ??

                        Send me mail at xcopytech@gmail.com and I will send you file and instructions for free.

                        Comment

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