Xerox workcentre pro 428

[Guest]

I am having problems with the above machine. I replaced the tonner/drum catridge and it has brought up the error ode J8-1. I have tried to even use the chip from the previous catridge but it keeps bringing up the same error code. I have also tried a completely different catride and it still brings up the error code. what could be he problem? please help!
thanks in advance

[china]

Maybe the cable connects the cartridge ship is the problem.You can check the PWB at the back of machine.

[china]

If there is no other way.You can execute 3-1 for NVM init. in the service model.

[bkiptumo]

Anyone knows where I can find the part that the catridge connects with in the copier and the tonner door switch for the Xerox Workcentre Pro 428?
many thanks