Xerox 242 Service Access Code

[Fizzy]

Re: Xerox 242 Service Access Code

You have error 093-317 = Dispensing Faults.
Enter the diagnosis, as colleague said and reset 762-315 to 0.
If you can not get into the diagnostics, perform GP1 Forced HDD Format.
Do you have the service manual? Codes to activate the software options? (If something goes wrong).
If GP1 you do not help, turn off the machine, disconnect the scanner cable between the ess and the scanner. Reboot the machine.
You'll get error 16-311. Ignore this error. Enter diagnostics and continue to troubleshoot the 093-317 problem.
Finally, turn off the machine and hang scanner cable.
Success!

Thank you so much for you reply.

Using your instructions, I disconnected the scanner and turned on the printer. Just like you said, I'm now getting error code 016-311.

But how do I enter diagnostics mode? No matter what I do, the screen always stays at "All Services".

To answer your question, I don't have the service manual. No one seems to have a copy! If I have the service manual I would try to perform GP1 Forced HDD Format. Even though I don't know what that is.

[Fizzy]

Re: Xerox 242 Service Access Code

You have error 093-317 = Dispensing Faults.
Enter the diagnosis, as colleague said and reset 762-315 to 0.
If you can not get into the diagnostics, perform GP1 Forced HDD Format.
Do you have the service manual? Codes to activate the software options? (If something goes wrong).
If GP1 you do not help, turn off the machine, disconnect the scanner cable between the ess and the scanner. Reboot the machine.
You'll get error 16-311. Ignore this error. Enter diagnostics and continue to troubleshoot the 093-317 problem.
Finally, turn off the machine and hang scanner cable.
Success!

Here's a short video clip of the screen after I power on the printer:


http://tinyurl.com/mxwhkyk

[livewire]

Re: Xerox 242 Service Access Code

To enter diagnostics mode:
Press and hold the 0 key for 5 seconds, then press the Start button (while still holding down the 0 key).
The Access Number screen will appear, Enter 6789 and press Confirm.
Press the Log In/Out button on the UI (Control panel button from your picture).
The System Settings screen appears.
Select System Settings.
Select Common Settings.
Select Maintenance/Diagnostics.
Select NVM Initialization.
Enter 762-315 and reset to 0.

Great video. Do new video with my instructions to enter diagnostics.
Press and hold the 0 button...

[livewire]

Re: Xerox 242 Service Access Code

or try this:
Press Log In/Out button on the control panel.
The System Administration - Login window is shown here.
Enter password (The factory preset password is 11111).
Then press the Confirm button.
Touch the System Settings button to enter the System Settings Menu.
Once you are in the System Settings Menu, you can select any of the system functions.

System Settings
The System Settings menu structure is shown below.

System Settings:
Common Settings:
Machine Clock/Timers
Audio Tones
Screen Defaults
Paper Tray Settings
Image Quality Adjustment
Reports
Maintenance/Diagnostics
Watermark
Other Settings
Copy Mode Settings:
Preset Buttons
Copy Defaults
Copy Control
Original Size Defaults
Reduce/Enlarge Presets
Custom Colors
Scan Mode Settings:
Scan Defaults
Scan Size Defaults
Output Size Defaults
Reduce/Enlarge Presets
Other Settings
Network Controller Settings
Setup Menu:
Paper Tray Attributes
System Administrator Settings:
System Administrator Login ID
System Administrator Password
Maximum Login Attempts
Login Setup / Auditron Administration:
Create/Check User Accounts
Reset User Accounts
System Administrator Copy Meter
User Details Setup
Password Entry from Control Panel
Login Setup/Auditron Mode

[Fizzy]

Re: Xerox 242 Service Access Code

To enter diagnostics mode:
Press and hold the 0 key for 5 seconds, then press the Start button (while still holding down the 0 key).
The Access Number screen will appear, Enter 6789 and press Confirm.
Press the Log In/Out button on the UI (Control panel button from your picture).
The System Settings screen appears.
Select System Settings.
Select Common Settings.
Select Maintenance/Diagnostics.
Select NVM Initialization.
Enter 762-315 and reset to 0.

Great video. Do new video with my instructions to enter diagnostics.
Press and hold the 0 button...

Thank you for your patience. Using your step-by-step instructions, I was able to fix with problem.

I'm in the process of uploading a video on YouTube showing these steps. Stay tuned...

[Fizzy]

Re: Xerox 242 Service Access Code

To enter diagnostics mode:
Press and hold the 0 key for 5 seconds, then press the Start button (while still holding down the 0 key).
The Access Number screen will appear, Enter 6789 and press Confirm.
Press the Log In/Out button on the UI (Control panel button from your picture).
The System Settings screen appears.
Select System Settings.
Select Common Settings.
Select Maintenance/Diagnostics.
Select NVM Initialization.
Enter 762-315 and reset to 0.

Great video. Do new video with my instructions to enter diagnostics.
Press and hold the 0 button...

Step-By-Step instructions video:

[Fizzy]

Re: Xerox 242 Service Access Code

go to service mode. hold down 0 (zero) for 5 secs, don't release then press start. enter password 6789 -confirm. press login/out button. press systems settings/systems settings/common settings/ maintenance diagnostics/nvm read write. enter the nvm value- read, change the value to 0 and save. then exit or close until the machine will reboot by itself (dont turn off the machine using power switch)

It's fixed now.

I was looking for login/out button on the LCD. Didn't realize it was on the keyboard/control panel until Livewire spelled it out for me. Silly me!

Thanks for your help.

[livewire]

Re: Xerox 242 Service Access Code

You are welcome.