Docucolor 250 too much magenta

[savedsoul]

Hi, My docucolor 250 is printing a very deep red color instead of magenta.

What could be the problem?

[xcopytech]

first check print from diagnostic and if print from diagnostic is ok then check fiery, maybe will need to reload system software on it.

[savedsoul]

Reloaded the Fiery but no change still too much red density. Start up page is also having too much red in the print in the image

[Milo Wilson]

It seems you need to adjust the baseline colors on the 250. You can only do that with PWS.

[xcopytech]

what about print from diagnostic?
does it have too much red or print is ok?

[savedsoul]

Thanks guys. I changed the magenta drum and all is fine now.

[savedsoul]

Too much magenta again on DC 250

The problem has recurred again. It seems to come and go. It seems it was not the drum after all!

[Eagle]

Check mag dev tank bar code number has been entered correctly into m/c diagnostic.
perform full max-setup with white ref and cal adjustment.
That should do the job.

[copytech200X]

max setup must done correctly and check all consumables life before perfom setup.

[savedsoul]

Hi, Do I need the PWS or can I do this from the diagnostics on the UI screen?

[Eagle]

U can do it from the touch screen but dont take me wrong, If u have not got no experience in performing max set-up i suggest u call a technican.