Problem quality print Xerox C2424 with solid ink

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  • feroci
    • Jan 2025

    [CQ] Problem quality print Xerox C2424 with solid ink

    Dears.....
    I have a problem with my printer.
    The printer is used. Model Xerox C2424 with solid ink.
    The press is always with vertical lines


    I have done many laps cleaning strips
    I also clean the roller with a cloth.

    How can I fix this problem?
    The maintenance kit is 57% remaing. About Total print 23k.

    Thanks a lot
  • hughesxrx
    Technician
    • Jun 2010
    • 10

    #2
    print head

    Comment

    • phasermajstr
      Junior Member
      • Dec 2008
      • 9

      #3
      Originally posted by hughesxrx
      print head
      Even if it has a small number of prints it doesn't matter. The printhead is 100% broken.

      Comment

      • feroci

        #4
        Thanks dear friends. Bad news
        You think it will change?
        How much the print head?
        Where I buy the head?
        The replace is easy ?
        The head is repaired?
        Thank a lot

        Comment

        • phasermajstr
          Junior Member
          • Dec 2008
          • 9

          #5
          Sorry you can't repair the printhead. And it also cost's more than 1000€ so it's better to buy new printer. Unless you find one with some other problems and with good head but I think that's also impossible. Otherwise changing the printhead is easy.

          Comment

          • feroci

            #6
            thanks phasermajstr
            how sad ... I threw money of work harder
            Who knows what the part number?

            Comment

            • phasermajstr
              Junior Member
              • Dec 2008
              • 9

              #7
              650435400 Printhead assy

              Comment

              • feroci

                #8
                I do not know what to do
                You see the response of iteminc.com Company

                quote:
                "pagina di pulizia" is showing light stripes. So, the printhead may be bad 650-4354-00 $595 refurb / $850 new. You may be able to use "jet subsitution" to regain some of the jets, but it seems like it could be too many.
                The dark smear may also mean a bad wiper 367-0534-80 $59.

                Comment

                • Dexor
                  Trusted Tech

                  Site Contributor
                  100+ Posts
                  • Jan 2010
                  • 223

                  #9
                  I had a similar problem; remove the unit and clean the surface (where the tiny holes are) of the printhead. It was a lost cause situation so I took the risk, and it worked. Prints are not perfect but quite acceptable to the customer.

                  Comment

                  • feroci

                    #10
                    Thank you Dexor. I hope to solve the problem.
                    how remove the unit and clean the surface ?
                    there is a document step by step?
                    thanks
                    Last edited by Guest; 07-21-2010, 01:59 PM.

                    Comment

                    • Dexor
                      Trusted Tech

                      Site Contributor
                      100+ Posts
                      • Jan 2010
                      • 223

                      #11
                      Originally posted by feroci
                      Thank you Dexor. I hope to solve the problem.
                      how remove the unit and clean the surface ?
                      there is a step by step?
                      REmove the df, side panels (very few screws, as I remember only two in the back?) and it does feel like you're going to break them; those things are so honory!
                      Follow the manual, even though it's not always to the point. As I remember, you must remove the grounding spring/plate on the side. There are two boards attached, not difficult to remove/reinstall.

                      Comment

                      • feroci

                        #12
                        thanks, unfortunately I am not the manual

                        Comment

                        • mwillems

                          #13
                          Further Query

                          This is good stuff but I want to just get a bit more detail if that is ok.

                          I have the print head off my C2424 to clean it. I have taken the blade off the head to expose bronze coloured transparent ribbon with the fine holes in it.

                          How do I clean this? What cloth and or solution do I use to clean the head?

                          And how do these small holes provide ink across the entire paper?
                          I have purple ink inbetween the green circuit board and the bronze ribbon

                          Thanks
                          Mark

                          Comment

                          • MikeSoW_Utah

                            #14
                            c2424 light stipe

                            Originally posted by feroci
                            Dears.....
                            I have a problem with my printer.
                            The printer is used. Model Xerox C2424 with solid ink.
                            The press is always with vertical lines


                            I have done many laps cleaning strips
                            I also clean the roller with a cloth.

                            How can I fix this problem?
                            The maintenance kit is 57% remaing. About Total print 23k.

                            Thanks a lot
                            This link will resolve MOST light stripe issues - it will consume quite a bit of ink and though it implies 8400's it is also for the c2424 WorkCentre C2424 File Download #48510=

                            Comment

                            • MikeSoW_Utah

                              #15
                              Try this link - it solves this issue 99.9% of the time if you are using good ink WorkCentre C2424 File Download #48510=

                              YES it is for the c2424

                              Comment

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