Xerox Document Centre C320 error 006-380

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  • Clif
    Technician
    • Jan 2007
    • 49

    #1

    [Error Code] Xerox Document Centre C320 error 006-380

    Hello

    I have a C320 in the field displaying error 006-380 after the copier was reassembled after a service. I removed the PCUs, transfer unit, laser lense, developer units & toner units, cleaned & reassembled.
    What does this code indicate & how would I resolve the issue? I do not have a manual for this model.

    Any help appreciated.

    Clif
  • copytech200X
    Trusted Tech

    250+ Posts
    • Apr 2009
    • 264

    #2
    6-380 ROS SOS Y Length

    The interval of the ROS SOS (Y) signals exceeds the specified value.

    Procedure
    +5VDC is measured between the MCU PWB P/J401-B20 (+) and ground (-)
    Y N
    Replace the MCU PWB (PL 13.1).
    Check the wire between the SOS PWB (Y) P/J516-1 and the MCU PWB P/J401 for an open
    circuit.
    Check the wire between the LD Drive (Y) J529 and the MCU PWB P/J401 for an open circuit.
    If no problems are found, replace the ROS Assembly (PL 3.1).
    If the problem continues, replace the MCU PWB (PL 13.1).

    Comment

    • Clif
      Technician
      • Jan 2007
      • 49

      #3
      Thanks CopyTech200X

      I did remove the laser unit so I'll check the connectors.

      Regards,


      Clif

      Comment

      • chaney101

        #4
        Re: Xerox Document Centre C320 error 006-380

        Did the laser end up being the problem here? I am having the same problem with this code on a 1632 Docucolor. It worked great, we moved it and now code? Frustrating.

        Comment

        • Clif
          Technician
          • Jan 2007
          • 49

          #5
          Re: Xerox Document Centre C320 error 006-380

          Yes. the laser was the problem. I left a cable unplugged.

          Comment

          • chaney101

            #6
            Re: Xerox Document Centre C320 error 006-380

            I took the board out and found a burn on the incoming side of the power flow.

            Comment

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