Jams in Finisher

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  • mastarad
    Technician
    • Sep 2011
    • 34

    #1

    [Jamming] Jams in Finisher

    Hi,

    Machine cfg:

    -dc240
    -fiery build-in
    -proffesional finisher

    I have moved my machine. After that something is going wrong. When i skan everything is ok. When i print from workstation or print for ex errorlist from fiery something is going wrong. All times paper JAM in first section (section 1). Rollers beetwen 1d and 1b dont want to start.

    Thanks for all answers.
  • bojans
    Service Manager

    Site Contributor
    1,000+ Posts
    • Feb 2008
    • 1313

    #2
    Re: Jams in Finisher

    Is there any error code?

    Comment

    • mastarad
      Technician
      • Sep 2011
      • 34

      #3
      Re: Jams in Finisher

      error is 012-295 (problem with motor stampler)

      Do you think is it a reason?


      All jobs from fiery are stoped in finisher. I can only copy from glass.

      Comment

      • bojans
        Service Manager

        Site Contributor
        1,000+ Posts
        • Feb 2008
        • 1313

        #4
        Re: Jams in Finisher

        Open rear cover of finisher and check Stapler motor drive belt. It usually pops off.

        Comment

        • mastarad
          Technician
          • Sep 2011
          • 34

          #5
          Re: Jams in Finisher

          It is realy that. I was put belt in the place.

          But.. Main problem is not change.

          All prints from fiery are stopped on first section.
          I dont know whats wrong. Maybe print driver is incorrect. ehhh

          Comment

          • SavyTech
            Technician
            • Aug 2011
            • 15

            #6
            Re: Jams in Finisher

            Originally posted by mastarad
            It is realy that. I was put belt in the place.

            But.. Main problem is not change.

            All prints from fiery are stopped on first section.
            I dont know whats wrong. Maybe print driver is incorrect. ehhh

            Check the wire hardness from staple head to Finisher PWB.
            There could be some wiring broken.

            Comment

            • mastarad
              Technician
              • Sep 2011
              • 34

              #7
              Re: Jams in Finisher

              I dont have any error after when I rapair stapler motor.

              Why my printer (finisher) allow me to print from scanner (all times) but dont allow me to print from file (never).
              Motor stapler is not a reason. Finisher is not a reason.
              Pls help.

              Is it a good idea to reinstal software, or restore defaults?

              Comment

              • mastarad
                Technician
                • Sep 2011
                • 34

                #8
                Re: Jams in Finisher

                Is there a difference from where the files go out for a finisher??

                Comment

                • adriansto
                  Service Manager

                  Site Contributor
                  VIP Subscriber
                  1,000+ Posts
                  • Nov 2007
                  • 2387

                  #9
                  Re: Jams in Finisher

                  Reinstall software driver and make correct configuration for your output device.

                  Comment

                  • mastarad
                    Technician
                    • Sep 2011
                    • 34

                    #10
                    Re: Jams in Finisher

                    I finished reinstall fiery yesterday.
                    No changes and chances.

                    I have got proffesional finisher.
                    I can make sadle or punch from fiery - no problem prrints run thru finisher.
                    When I print for stacker input or upper input paper stop in first section of finisher.

                    Error list, list of print jobs, scanning going well but network setting list not.

                    Comment

                    • TPC

                      #11
                      Re: Jams in Finisher

                      Hello all, I have the same error code 012-295. I am able to make copies from the glass but not prints from my computer. Do i need to reset a NVM? i tried to enter 012-295 but it said "The selected NVM cannot be read at the moment" What do i do? Someone mentioned taking off the rear cover of the finisher to check the belt of the stapler motor...how do i do that? Where is it located?

                      Thanks in advance for any help!

                      Comment

                      • mastarad
                        Technician
                        • Sep 2011
                        • 34

                        #12
                        Re: Jams in Finisher

                        Originally posted by TPC
                        Hello all, I have the same error code 012-295. I am able to make copies from the glass but not prints from my computer. Do i need to reset a NVM? i tried to enter 012-295 but it said "The selected NVM cannot be read at the moment" What do i do? Someone mentioned taking off the rear cover of the finisher to check the belt of the stapler motor...how do i do that? Where is it located?

                        Thanks in advance for any help!
                        I solved my problem. It was paper settings in workstation.

                        Comment

                        • TPC

                          #13
                          Re: Jams in Finisher

                          Originally posted by bojans
                          Open rear cover of finisher and check Stapler motor drive belt. It usually pops off.
                          Thank you! I took off the plastics and checked the belt. It was off. Slipped it back on and we're back in business

                          Comment

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