c2128 power supply needed

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  • Gundyco
    • Jun 2025

    #1

    [Dead] c2128 power supply needed

    Our church has a 2005 C2128 that stopped working. Local Xerox company sent out a tech who said the power supply is bad. Also said that this machine is not made any longer and that he can not get a new power supply. Any comments or help would be appreciated.
  • azehnali
    Senior Tech

    500+ Posts
    • Nov 2009
    • 679

    #2
    Re: c2128 power supply needed

    sounds like he is trying to sell you a new machine
    is he sure its the power supply
    what is the exact problem
    and do you have a part # or know which power supply?

    Comment

    • Gundyco

      #3
      Re: c2128 power supply needed

      The pastor is going to call the tech today and try and get a part number. Are parts availble for this machine?

      Comment

      • adriansto
        Service Manager

        Site Contributor
        VIP Subscriber
        1,000+ Posts
        • Nov 2007
        • 2383

        #4
        Re: c2128 power supply needed

        There are many power supply for this machine.
        24 volts Low Voltage Power Supply has code = 105E13510.
        5 volts LVPS from 110 volts power outlet has code = 105E09821
        5 volts LVPS from 220 volts power outlet has code = 105E09831

        But I think this LVPS you can repair

        Comment

        • Gundyco

          #5
          Re: c2128 power supply needed

          When turned on the display does not light up. The curcuit breaker that the main power cord plugs into does have power out the back black wire. The 3 power cords that come out do not have power. Those cords go to the computer down below, the copier above and the paper folder stapler on the right side. So what part number would that be and where would be the best place to check for one? Thanks

          Comment

          • azehnali
            Senior Tech

            500+ Posts
            • Nov 2009
            • 679

            #6
            Re: c2128 power supply needed

            all the black cors are 110 vac
            do you hear any noise when you turn the copier on like the fans trays?

            Comment

            • Gundyco

              #7
              Re: c2128 power supply needed

              I did not hear any noise at all.

              Comment

              • adriansto
                Service Manager

                Site Contributor
                VIP Subscriber
                1,000+ Posts
                • Nov 2007
                • 2383

                #8
                Re: c2128 power supply needed

                Originally posted by Gundyco
                I did not hear any noise at all.
                Seems to be 24 v power supply.
                But you need service manual.

                Comment

                • Gundyco

                  #9
                  Re: c2128 power supply needed

                  Do I need the service manual for dignostic or part numbers?

                  Comment

                  • adriansto
                    Service Manager

                    Site Contributor
                    VIP Subscriber
                    1,000+ Posts
                    • Nov 2007
                    • 2383

                    #10
                    Re: c2128 power supply needed

                    In service manual you find wiring diagrams and the procedures for check the power supplies. Also find all partnumbers you need.
                    For service diagnose you'll need WCPS

                    Comment

                    • seximibabay07
                      Technician

                      50+ Posts
                      • Mar 2013
                      • 59

                      #11
                      Re: c2128 power supply needed

                      Originally posted by adriansto
                      There are many power supply for this machine.
                      24 volts Low Voltage Power Supply has code = 105E13510.
                      5 volts LVPS from 110 volts power outlet has code = 105E09821
                      5 volts LVPS from 220 volts power outlet has code = 105E09831

                      But I think this LVPS you can repair
                      Hello friend, do you have FIRMWARE and WPS Diagnostics tool for WorkCentre Pro C2128?
                      Best regards;

                      Comment

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