Xerox Phaser 6200 "Engine Firmware Failure"

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  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22929
    #1

    Xerox Phaser 6200 "Engine Firmware Failure"

    I just got a service call on a Xerox Phaser 6200, with an "Engine Firmware Failure" message. Also doesn't recognize the drum cartridge any more.

    What is involved in re-loading the firmware (or replacing the firmware DIMM)? Is it even worth it?
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=
    Tags: 6200, engine firmware failure, failure, modify, phaser, xerox
    • just a tech
      Service Manager

      250+ Posts
      • Jan 2007
      • 332
      #2
      do ya know what kinda code ya had with the "engine firmware failure".. the different codes are 70,71,72,73,74,77,78, and 79.. it appears though as if ya may be looking at a bad engine control board.. i've tried to copy, paste, and modify a couple of documents here for ya that may help.. good luck..hope it helps..

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22929
          #3
          This is great information. I'll try the firmware update, but I suspect it's futile. Thanks a lot.
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

            Comment

            • ozstar
              #4
              Did the firmware or anything else work?

              Thanks

              rock

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