WC4150 can't scan to email

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  • e4704p2
    • May 2025

    #1

    WC4150 can't scan to email

    WC4150 can't scan to email

    email configs look good but no success-
    specifying known good SMTP server
    and known good email address and password
    SMTP authentication enabled

    any help you may give would be appreciated!
  • Milo Wilson
    Trusted Tech

    250+ Posts
    • Feb 2009
    • 499

    #2
    Re: WC4150 can't scan to email

    Upgrade or reload firmware on unit.

    Comment

    • ZeusGT
      Trusted Tech
      • Feb 2008
      • 271

      #3
      Re: WC4150 can't scan to email

      OK, if your SMTP requires TLS or SSL layer encryption, your WC4150 will not be able to scan to email. There is a work around to this. Go to SMTP2go.com and sign up. You will be able to use your same email SMTP, but you will route through an SMTP server that doesn't require SSL.
      CompTia A+ Certified
      CompTia Net+ Certified
      CompTia Server+ Certified
      CompTia Project+ Certified
      OP Scanshare Certified

      Comment

      • TheOwl
        Service Manager

        Site Contributor
        1,000+ Posts
        • Nov 2008
        • 1732

        #4
        Re: WC4150 can't scan to email

        If the network is running an Exchange Server:

        Please don't ask me for firmware or service manuals as refusal often offends.

        Comment

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