Fiery X12 - Stuck on Loading Screen

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  • littly_kitty
    Technician
    • Mar 2010
    • 34

    Fiery X12 - Stuck on Loading Screen

    My Firery X12 is stuck on the "loading...." screen.I have tried holding down the fourth button to call up the menu to restore back up, but the menu will not appear.

    I have tried using Spinrite as detailed in this thread. In the past, that used to work. However, it's not working this time.

    I have read that I can solve my problem by putting a new harddrive in the Firery. I took an 80GB drive from an old PC and put it the Firery.When I did this, and held down the foruth button, the menu did appear.
    However, it doesn't matter which option I select, they all go to a blank screen.

    How can I reinstall the firery software on the new hard drive? (I have the installation discs).

    Incidentally, when I put the old harddrive in the firery, I can't get the menu to appear (when holding down the forth button). I'm not sure if that means anything.
  • hishnikys
    Junior Member
    • Feb 2012
    • 6

    #2
    Re: Fiery X12 - Stuck on Loading Screen

    I beg your pardon for the translation, the translator was translating. I had this problem, replace the power supply and battery and now everything is OK

    Comment

    • littly_kitty
      Technician
      • Mar 2010
      • 34

      #3
      Re: Fiery X12 - Stuck on Loading Screen

      I don't understand.... I didn't think the firery had a battery.Does the new hard drive have to be formatted in a certain way?

      Comment

      • davidj7
        Service Manager

        Site Contributor
        1,000+ Posts
        • Jan 2009
        • 1106

        #4
        Re: Fiery X12 - Stuck on Loading Screen

        just insert your CD1 at boot up and recycle power at the end of it and wait for your prompt to insert Cd 2 . simple
        a machine is only as good as your tech : source:screwtape ; the scary one

        Comment

        • littly_kitty
          Technician
          • Mar 2010
          • 34

          #5
          Re: Fiery X12 - Stuck on Loading Screen

          I try that but when I get to the installation screen and select to install from disc, the screen goes blank and nothing happens.Does the new hard drive have to be in a certain format?

          Comment

          • davidj7
            Service Manager

            Site Contributor
            1,000+ Posts
            • Jan 2009
            • 1106

            #6
            Re: Fiery X12 - Stuck on Loading Screen

            i dont think so . I haven't done it with a fresh hard disk . You could try formatting or your disk is damaged.edit: how long did u wait for it to complete the re install ?
            a machine is only as good as your tech : source:screwtape ; the scary one

            Comment

            • littly_kitty
              Technician
              • Mar 2010
              • 34

              #7
              Re: Fiery X12 - Stuck on Loading Screen

              HiWith the new hard drive, I left it on all day, but nothing happened.With the old (Original) hard drive: I can't seem to get to the installation menu. I've taken great care to make sure that I have held down the forth button carefully, but it just gets stuck on "loading...".

              Comment

              • davidj7
                Service Manager

                Site Contributor
                1,000+ Posts
                • Jan 2009
                • 1106

                #8
                Re: Fiery X12 - Stuck on Loading Screen

                i think my re install took about 45 minutes. well obviously somethings wrong here . Do you have another copy of the installation disks ? make sure the jumper settings matches that of the old HDD.
                a machine is only as good as your tech : source:screwtape ; the scary one

                Comment

                • bojans
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Feb 2008
                  • 1313

                  #9
                  Re: Fiery X12 - Stuck on Loading Screen

                  You can attach monitor to Fiery and see what happens.

                  Comment

                  • littly_kitty
                    Technician
                    • Mar 2010
                    • 34

                    #10
                    Re: Fiery X12 - Stuck on Loading Screen

                    When I attach the monitor to the fiery using the old hard drive (ie. the one that came with it), I get the following error messages:

                    "Non-System disk or Disk error
                    Replace and press any key when ready
                    Boot Failure
                    Reboot and select proper boot device
                    Or Insert Boot Media in Selected boot device
                    Press any key when ready"

                    How do I select the boot device?
                    The disc is in the CD-Rom Drive.

                    I've tried holding down the forth button, but nothing happens.

                    Comment

                    • davidj7
                      Service Manager

                      Site Contributor
                      1,000+ Posts
                      • Jan 2009
                      • 1106

                      #11
                      Re: Fiery X12 - Stuck on Loading Screen

                      you have no operating system on your hard drive. you need to install .I think your source disk is damaged
                      a machine is only as good as your tech : source:screwtape ; the scary one

                      Comment

                      • littly_kitty
                        Technician
                        • Mar 2010
                        • 34

                        #12
                        Re: Fiery X12 - Stuck on Loading Screen

                        Hi
                        I think the problem is with Cd-ROM Drive. It doesn't open without using a paper clip. Even if I open it with a paper clip, the firery wont recognise the disc.

                        Although the light on the CD-ROM drive is continually flashing.

                        Can I replace it with any IDE CD-ROM drive or do I need a special one?

                        Comment

                        • bojans
                          Service Manager

                          Site Contributor
                          1,000+ Posts
                          • Feb 2008
                          • 1313

                          #13
                          Re: Fiery X12 - Stuck on Loading Screen

                          You can use any CD ROM you have.As far as i remember you should format hdd ih FAT filesystem.

                          Comment

                          • littly_kitty
                            Technician
                            • Mar 2010
                            • 34

                            #14
                            Re: Fiery X12 - Stuck on Loading Screen

                            Would a DVD -Rom drive work, or are they too new for the ripper.
                            Thanks for all the continued help. I really appreciate it.

                            Comment

                            • bojans
                              Service Manager

                              Site Contributor
                              1,000+ Posts
                              • Feb 2008
                              • 1313

                              #15
                              Re: Fiery X12 - Stuck on Loading Screen

                              I believe it would work. Try you can't loose anything.

                              Comment

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