Xerox WCP 245 controler died

**Tinochka** · 08-29-2012, 11:58 AM

Re: Xerox WCP 245 controler died

Somehow after many times turn on and off the power, and reconnect all the stuff I can even reconnect the controller tries to be alive.
I need to reinstall the system software, but I don't know how. It looks different to compare with Xerox DC 555.

Here is a log file:

PHP Code:

*****************************************************************************************************
Xerox Document Centre 555/545/535 AlternateBoot Log File.
Wednesday, August 29, 2012 13:16:44
*****************************************************************************************************
&#1169;яS[0m[2;30;40m[01;00H                                                                         [02;00H                                                                         [03;00H                                                                         [04;00H                                                                         [05;00H;37;40mBIOS Date: 05/20/05 22:14:04 Ver: 08.00.08                                      [06;00H                                                                                [07;00Hca BIOS v7.04                                                            [08;00H                                                                         [09;00Hca Jumperless Front Side Bus Support v1.00.07                            [10;00Hca SMBUS Clock Generator Control  v1.00.05                               [11;00Hca HDD Spinup Module  v1.00.02                                           [12;00Hobile AMD Duron(tm)                                                      [13;00H: 1.00 GHz                                                               [14;00H                                                                         [15;00HSpeed: 266MHz,  Size: 256MB,  Located at: DIMM1 DIMM2                    [16;00H00A North Controller C3                                                  [17;00H237 South Controller, Rev A9                                             [18;00Hg NVRAM..                                                                [19;00HK                                                                        [20;00Hizing USB Controllers .. Done.                                           [21;00HEL to run Setup (F4 on Remote Keyboard)                                  [22;00H11 for BBS POPUP  (F3 on Remote Keyboard)003-Y2KC                        [23;00H                                                                         [24;00Hel to enter setup (if required) Now. 3                                  [24;00Hel to enter setup (if required) Now. 2                                  [24;00Hel to enter setup (if required) Now. 1                                  [05;00H                                                                         [06;00Hca BIOS v7.04                                                            [07;00H                                                                         [08;00Hca Jumperless Front Side Bus Support v1.00.07                            [09;00Hca HDD SD Duron(tm)                                                      [10;00Hg NVRAM.                                                                 [11;00H                                                                           [12;00H                                                                         [13;00H                       ve Present,ID Device Incomplet[0m[1;36;47m[0m[1;32;40m****************[14;00H****************************************************************************[15;00H*************************************************************************[16;00H*************************************************************************[17;00H*************************************************************************[18;00H*************************************************************************[19;00H*************************************************************************[20;00H*************************************************************************[21;00H*************************************************************************[22;00H*************************************************************************[23;00H*************************************************************************[24;00H************************************************************************[01;00H*************************************************************************[02;00H*************************************************************************[03;00H*************************************************************************[04;00H*************************************************************************[05;00H*************************************************************************[06;00H*************************************************************************[07;00H*************************************************************************[08;00H*************************************************************************[09;00H*************************************************************************[10;00H*************************************************************************[11;00H*************************************************************************[12;00H*************************************************************************[13;00H*************************************************************************[01;00H;30;40m                                                                                [02;00H                                                            [0m[1;32;40m********************[01;00H*************************************************************************[02;00H*************************************************************************[01;00H;30;40m                                                                                [02;00H               [03;00H                                                                         [04;00H                                                                         [05;00H;37;40m256MB OK                                                                        [06;00H                                                                                [07;00H                                                                         [08;00H                                                                         [09;00H                                                                         [10;00H                                                                         [11;00H                                                                         [12;00H   Master  ATA HDD  Drive Present,ID D but Drive Absent                  [13;00Hry Master  ATA HDD  Conccc 

Xerox User Flash Firmware








================================
     ALTERNATE BOOT Ver 4.0     
================================
System ID => Xerox Denali v1.00
Bios ID   => American Megatrends Inc. 0704    05/20/2005
Board ID  => Celestica Denali P2 CMYI32533011031
uP ID     => AMD mobile AMD Duron(tm) 01000 MHz
Main Revision => 4.1.2          
================================


Press Any Key For AltBoot Menu  (05) :(04) :(03) :(02) :








================================
     ALTERNATE BOOT Ver 4.0     
================================
System ID => Xerox Denali v1.00
Bios ID   => American Megatrends Inc. 0704    05/20/2005
Board ID  => Celestica Denali P2 CMYI32533011031
uP ID     => AMD mobile AMD Duron(tm) 01000 MHz
Main Revision => 4.1.2          
================================


           MAIN MENU            
================================
1) Continue Boot-Up             
2) PWS Boot                     
3) Diagnostic Menu              
4) Reboot System                
================================
Selection:[1] => 2









================================
     ALTERNATE BOOT Ver 4.0     
================================
System ID => Xerox Denali v1.00
Bios ID   => American Megatrends Inc. 0704    05/20/2005
Board ID  => Celestica Denali P2 CMYI32533011031
uP ID     => AMD mobile AMD Duron(tm) 01000 MHz
Main Revision => 4.1.2          
================================


          PWS BOOT MENU         
================================
1) Return to Main Menu          
2) Download Linux Netboot Image 
================================
Selection:[1] => 2

UNDI INITIALIZE Failure
PXE - UNDI MEDIA TEST FAILED
Press Any Key to Continue









================================
     ALTERNATE BOOT Ver 4.0     
================================
System ID => Xerox Denali v1.00
Bios ID   => American Megatrends Inc. 0704    05/20/2005
Board ID  => Celestica Denali P2 CMYI32533011031
uP ID     => AMD mobile AMD Duron(tm) 01000 MHz
Main Revision => 4.1.2          
================================


          PWS BOOT MENU         
================================
1) Return to Main Menu          
2) Download Linux Netboot Image 
================================
Selection:[1] => 1









================================
     ALTERNATE BOOT Ver 4.0     
================================
System ID => Xerox Denali v1.00
Bios ID   => American Megatrends Inc. 0704    05/20/2005
Board ID  => Celestica Denali P2 CMYI32533011031
uP ID     => AMD mobile AMD Duron(tm) 01000 MHz
Main Revision => 4.1.2          
================================


           MAIN MENU            
================================
1) Continue Boot-Up             
2) PWS Boot                     
3) Diagnostic Menu              
4) Reboot System                
================================
Selection:[1] => 1
 but Drive Abse                    [14;00H                                                                         [15;00H                                                                         [16;00H                                                                         [17;00H                                                     [0m[1;36;47m[0m[1;32;40m

**bojans** · 08-29-2012, 03:08 PM

Re: Xerox WCP 245 controler died

You need serial and crossover cable and proper files for altboot.
First set up proper IP address. (Check in documentation)
Power on NC with cables connected to PWS.
Press any key for AltBoot Menu.
Choose option 2 PWS Boot, after that
Choose option 2 Download Linux Netboot Image
You should now see Download Request appear in the status bar at the bottom left. A file open window will then appear.
You should enter the ‘Filename’ box or use the browse button to select the Linux Kernel file.
Select Open button. The transfer progress dialog is displayed.
If the transfer completes successfully the Transfer dialog will close automatically and another File Open window is displayed.
You must enter in the ‘Filename’ box or use the Browse button to select the Linux Root File System File.

And after that just follow installation...

**Tinochka** · 08-29-2012, 05:40 PM

Re: Xerox WCP 245 controler died

Thanks for reply.

First set up proper IP address. (Check in documentation)

Is the documentation and altboot for DC555 is compatible with WC 245?
The documentation for DC 555 doesn't say anything about IP address. What IP should I set?

You need serial and crossover cable and proper files for altboot.

I have all the stuff for DC555 including documentations and cables.

Choose option 2 Download Linux Netboot Image

And I have only D132724000_00_1.DLM I think its for WC 245. That is only I have. Do I need anything more?

You should now see Download Request appear in the status bar at the bottom left. A file open window will then appear.

I don't see any window, only :

PHP Code:

    PWS BOOT MENU         
================================
1) Return to Main Menu          
2) Download Linux Netboot Image 
================================
Selection:[1] => 2

UNDI INITIALIZE Failure
PXE - UNDI MEDIA TEST FAILED
Press Any Key to Continue

**bojans** · 08-29-2012, 05:51 PM

Re: Xerox WCP 245 controler died

I had that message once but can't remember what was the cause. Maybe you use wrong version of AltBoot.
Check your PM.

**Tinochka** · 08-29-2012, 05:51 PM

Re: Xerox WCP 245 controler died

Screenshot

Attached Files

altboot.JPG (49.9 KB, 32 views)

**Tinochka** · 08-29-2012, 06:25 PM

Re: Xerox WCP 245 controler died

Thanks for reply and PM.
I've got the same fail message

**seansbar** · 08-30-2012, 03:00 AM

Re: Xerox WCP 245 controler died

Looks like you dont have the ip address set up correct.
You need an image file, the .DLM is not enough
Here is the Doco: Software Loading Using AltBoot

CAUTIONThe AltBoot procedure erases the customer Optional Services (Network Scanning; E-Mail; Internet Fax; Network Accounting; Server Fax; Hard Disk Overwrite; Xerox Standard Accounting (XSA). Check with the customer, that they have the necessary codes to enable their Optional Services and they can restore any configuration information for the installed options.

NOTE:
After this procedure, the machines NVM values will be reset to default. If necessary, perform a NVM Save and Restore. Refer to GP 5 Portable Work Station and Tools.
To restore the XSA data, use the customers XSA data backup (clone) file on the customers PC. Refer to the Customer Administrators Guide CD.

PWS Configuration

NOTE:
This procedure will vary, dependent on which version of Windows is being used.

NOTE:
It may be necessary to record the current network settings if they are being used by another application.

If possible, print a copy of the latest configuration report.
Disable the PWS Wireless Network Connection and the PWS Windows Firewall.[IMG]pws://file/XEROX/XPWS/data/comment/BUS_Note.gif[/IMG]
Set the TCP / IP address on the PWS. Perform the following:
1. Open Start / Control Panel / Network and Internet Connections / Network Connections / Local Area Connections.
2. Open Local Area Connection.
3. In the General tab, click on the properties button.
4. Highlight the Internet Protocol (TCP / IP) icon.
5. Click on the Properties button.
6. Select Use the following IP address.
  NOTE:
  Before changing the TCP / IP address, record the original IP address and Subnet mask. The original settings must be reset at the end of this procedure.
7. Refer to the configuration report for IP address of the machine. Set the IP address of the PWS one number higher than the machine. For example, if the IP address of the machine is 192.168.196.112, set the IP address of the PWS to 192.168.196.113.
8. Refer to the configuration report for Subnet mask of the machine. Set the Subnet mask of the PWS to the same as the Subnet mask of the machine.
  NOTE:
  A default gateway setting is not required.
9. Click on OK to close the properties dialog box.
10. Click on OK to close the Local Area Connection Properties dialog box.
11. If any settings have been changed, it will be necessary to reboot the PWS.

AltBoot Hardware and Software

Hardware requirements:

PWS version 8.1 or higher.
Serial cable, PL 26.10 Item 12
9 way gender changer, PL 26.10 Item 1.
Ethernet crossover cable, PL 26.10 Item 6
Correct machine PWS Diagnostic Tools.

Software requirements:

Linux.netboot - Linux Kernal File.
kfs*.gz - Linux Root File System File.
*.dim - Image File.

These files are found on the System Software CD.

AltBoot Procedure

If the BIOS needs updating it will also be necessary to have the following file:

Iroot_os-bup.gz_BIOS Upgrade File

AltBoot Process - Stage 1

After a few seconds a message similar to the following will appear:
===============================
ALTERNATE BOOT Ver 4.0
===============================

System ID => Xerox Denali v1.00
BIOS ID => American Megatreats Inc. 0701 03/04/2004
Board ID => Celestica Denali P 2 CMY123432000378
uP ID => AMD mobile and Duron (tm) 00800 MHz
Main Revision => 4.1.0

===============================
Press any key for the AltBoot menu (05)
You have five seconds to press a key in the AltBoot Terminal Window in order to interrupt the normal boot process. It is necessary to do this in order to let the network controller know that we wish to perform an AltBoot.
When interrupted the following menu appears in the terminal window:
===============================
ALTERNATE BOOT Ver 4.0
===============================

System ID => Xerox Denali v1.00
BIOS ID => American Megatreats Inc. 0701 03/04/2004
Board ID => Celestica Denali P 2 CMY123432000378
uP ID => AMD mobile and Duron (tm) 00800 MHz
Main Revision => 4.1.0

===============================
MAIN MENU
===============================

Continue Boot-Up
PWS Boot
Diagnostic Menu
Reboot System

===============================
Selection

1) = >
Select the option:

Option 1, will perform a normal boot from the network controller hard disk.
Option 2, is used to perform the AltBoot process. Move onto AltBoot -Stage 2
Option 3, will allow you to run simple diagnostics see AltBoot Process - Diagnostic Menu.
Option 4, is used to reboot the network controller if you decide not to AltBoot.

******************************

**seansbar** · 08-30-2012, 03:01 AM

Re: Xerox WCP 245 controler died

AltBoot Process - Stage 2

The following menu will be displayed in the AltBoot terminal window:
===============================
ALTERNATE BOOT Ver 4.0
===============================

System ID => Xerox Denali v1.00
BIOS ID => American Megatreats Inc. 0701 03/04/2004
Board ID => Celestica Denali P 2 CMY123432000378
uP ID => AMD mobile and Duron (tm) 00800 MHz
Main Revision => 4.1.0

===============================
PWS BOOT MENU
===============================

Return to Main Menu
Download Linux Netboot Image

===============================
Selection

1) = >
Select the option:

Option 1, will return you to the Main Menu AltBoot Process - Stage 1
Option 2, continues with the AltBoot process.

AltBoot Process - Stage 3

The Browse for Folder window will appear
This window is to allow you to choose the directory for the Disk Image (*.dlm) file. Unlike previous versions of the AltBoot, for this version the exact directory the file resides in, should be chosen.

Scroll and select the files INST / software set / and double click on the NC file and leave open.
Select OK

Once that is done there will be some initial start up steps (such as uncompromising utilities) before the next menus appear in the Terminal Window.

Received packet from 192.168.1.50.
Bringing up loopback interface
Hostname: XRX_ 00E0EC129472
IP Address: 192.168.1.51
Netmask: 255.255.252.0
Broadcast: 13.210.240.27
Are these correct (y / n)?

If an error occurs you will be required to return to the start of the procedure.

AltBoot Process - Stage 4

The following menu will appear in the terminal window:
Alternate Boot - compatible from E4.0 onward
Select from the list the action you wish to perform:

Repair (Recreate) ESS Disk Partitions
Display ESS Disk Partition Information
Verify ESS Software
Reset ESS configuration to defaults
Install ESS software
Install UK Release
Upgrade BIOS
Boot ESS disk
Quit to shell

AltBoot Process - Stage 5

The following menu is displayed in the terminal window.

FTP Server IP Address: 13.210.128.2
FTP Server Path:./upgrade
FTP Login: anonymous
1) Set FTP Server IP Address
2) Set FTP Server Path
3) Set FTP Login
4) Continue

Select the option:

Select from the list the file you wish to download:
D135003000_00_1.DLM
Select the option number for the update file.DLM

**seansbar** · 08-30-2012, 03:02 AM

Re: Xerox WCP 245 controler died

Good Luck. alt boot are notoriously a pain in the ass, it never goes the same way for me, always a snafu or 2 to deal with

**Tinochka** · 08-30-2012, 10:18 AM

Re: Xerox WCP 245 controler died

I tried everything but nothing helps. I think the cause is ethernet. I think it doesn't work. Anybody has experience to fix it. I took a picture, does anybody know the stuff marked with arrows? Otherwise I think I need Network Control PWB.

Attached Files

20120830_105822.jpg (1.02 MB, 28 views)

**Milo Wilson** · 08-30-2012, 09:30 PM

Re: Xerox WCP 245 controler died

You should use a pws with correct altboot and firmware to get it back up and running. The fact that you are getting a response from the altboot on the screen is good and usually means the controller is good , you just need to reload the software correctly.

**Tinochka** · 09-04-2012, 08:16 AM

Re: Xerox WCP 245 controler died

Originally posted by Milo Wilson

You should use a pws with correct altboot and firmware to get it back up and running. The fact that you are getting a response from the altboot on the screen is good and usually means the controller is good , you just need to reload the software correctly.

I've already have correct software. But the network card on the controller looks to be non operational.
So this is the cause of the altboot faults messages. I've already wrote about that. So now I need to fix the PWB or replace it. And another way is to buy a used controller.

**adriansto** · 09-04-2012, 12:50 PM

Re: Xerox WCP 245 controler died

What is pws laptop ip address and subnet mask ?
Do you really checked the crossover cable ?

**bojans** · 09-04-2012, 01:00 PM

Re: Xerox WCP 245 controler died

Hi Tinochka,
As I said before had this error: UNDI INITIALIZE Failure but can't remember how did I resolve it. But I have bought new laptop that time, so you could try with other laptop. Doesn't have to be true but you can try that option.

Xerox WCP 245 controler died

Xerox WCP 245 controler died

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