Docucolor 252 yellow streak

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  • fatfingers73
    Trusted Tech

    100+ Posts
    • Feb 2013
    • 219

    #1

    [CQ] Docucolor 252 yellow streak

    Anyone come across this before?

    Tried swapping drums and dev tanks but still getting thick yellow band across top of copies/prints.

    Machine has recently been relocated and was fine before the move.

    The yellow band is on the rear of the transfer belt when I pull it out.

    Cleaned all ros windows.

    Any advice would be appreciated.

    Thanks.
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  • fatfingers73
    Trusted Tech

    100+ Posts
    • Feb 2013
    • 219

    #2
    Re: Docucolor 252 yellow streak

    Anyone?

    Need some ideas before I return.

    Thanks.

    Comment

    • bojans
      Service Manager

      Site Contributor
      1,000+ Posts
      • Feb 2008
      • 1313

      #3
      Re: Docucolor 252 yellow streak

      I had something like that with cyan and it was ROS.

      Comment

      • fatfingers73
        Trusted Tech

        100+ Posts
        • Feb 2013
        • 219

        #4
        Re: Docucolor 252 yellow streak

        Hi, thanks for the reply. Wouldn't a dirty ros window just cause blank lines in prints?

        The machine was recently moved 500 miles with toners left in.

        I gave the ros windows a quick wipe, I didn't spend too much time on them because I didn't think it could cause the wide yellow band.

        Cheers.

        Originally posted by bojans
        I had something like that with cyan and it was ROS.

        Comment

        • bojans
          Service Manager

          Site Contributor
          1,000+ Posts
          • Feb 2008
          • 1313

          #5
          Re: Docucolor 252 yellow streak

          I didn't mean it was dirty, But it was faulty . Try replacing ROS assy.

          Comment

          • fatfingers73
            Trusted Tech

            100+ Posts
            • Feb 2013
            • 219

            #6
            Originally posted by bojans
            I didn't mean it was dirty, But it was faulty . Try replacing ROS assy.

            Comment

            • bojans
              Service Manager

              Site Contributor
              1,000+ Posts
              • Feb 2008
              • 1313

              #7
              Re: Docucolor 252 yellow streak

              There are two ROS units, one with K and C, and other with Y and M.
              I'm not sure if you could interchange those two units just to be sure if there is a problem.
              It's not too complicated to reach ROS, follow the documentation. But those flat cables could be pain in the ass sometimes.

              Comment

              • fatfingers73
                Trusted Tech

                100+ Posts
                • Feb 2013
                • 219

                #8
                Re: Docucolor 252 yellow streak

                Oh OK thanks. They're different part numbers so probably can't be swapped.

                Thanks for your help.

                Originally posted by bojans
                There are two ROS units, one with K and C, and other with Y and M.
                I'm not sure if you could interchange those two units just to be sure if there is a problem.
                It's not too complicated to reach ROS, follow the documentation. But those flat cables could be pain in the ass sometimes.

                Comment

                • bojans
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Feb 2008
                  • 1313

                  #9
                  Re: Docucolor 252 yellow streak

                  You're welcome

                  Comment

                  • adriansto
                    Service Manager

                    Site Contributor
                    VIP Subscriber
                    1,000+ Posts
                    • Nov 2007
                    • 2369

                    #10
                    Re: Docucolor 252 yellow streak

                    You can cover the ros window with black paper strip and see if the band appear again.
                    I will look at the position of yellow drum and yellow dev. assy

                    Comment

                    • fatfingers73
                      Trusted Tech

                      100+ Posts
                      • Feb 2013
                      • 219

                      #11
                      Re: Docucolor 252 yellow streak

                      Thanks for the advice.

                      Yellow drum and dev looked good.

                      Client has ordered new ros assembly. What's the easiest way to ensure it is the ros before I open the new unit?

                      Kind regards.

                      Originally posted by adriansto
                      You can cover the ros window with black paper strip and see if the band appear again.
                      I will look at the position of yellow drum and yellow dev. assy

                      Comment

                      • adriansto
                        Service Manager

                        Site Contributor
                        VIP Subscriber
                        1,000+ Posts
                        • Nov 2007
                        • 2369

                        #12
                        Re: Docucolor 252 yellow streak

                        Originally posted by fatfingers73
                        Thanks for the advice.

                        Yellow drum and dev looked good.

                        Client has ordered new ros assembly. What's the easiest way to ensure it is the ros before I open the new unit?

                        Kind regards.
                        As I said, cover the yellow ros window and do same print test. If the Y band is still on the paper the ros unit is good. If theY band disappear then may be the ros unit is defective. Print from service menu yellow print tests at 10%, 20%, 30%, 50% coverage. If all the test prints are uniform then again the ros is good

                        Comment

                        • WIWA
                          Technician

                          50+ Posts
                          • Mar 2009
                          • 97

                          #13
                          Re: Docucolor 252 yellow streak

                          Originally posted by adriansto
                          You can cover the ros window with black paper strip and see if the band appear again.
                          I will look at the position of yellow drum and yellow dev. assy

                          hey its looks like bad drum ,just try another drum ,switch cyan or magenta if their good . or maybe a lose internal lens inside ros assy.


                          Hope this help


                          Wiwa 72

                          Gonzos build v 1.0

                          Comment

                          • fatfingers73
                            Trusted Tech

                            100+ Posts
                            • Feb 2013
                            • 219

                            #14
                            Re: Docucolor 252 yellow streak

                            Thanks, already tried switching drums.

                            Going back tonight to fit new ros assembly. Will update thread later.

                            Cheers.


                            Originally posted by WIWA
                            hey its looks like bad drum ,just try another drum ,switch cyan or magenta if their good . or maybe a lose internal lens inside ros assy.


                            Hope this help


                            Wiwa 72

                            Gonzos build v 1.0

                            Comment

                            • fatfingers73
                              Trusted Tech

                              100+ Posts
                              • Feb 2013
                              • 219

                              #15
                              Re: Docucolor 252 yellow streak

                              Update:

                              Fitted new yellow ros and everything looked good for around 50 copies/prints.

                              Then yellow band started to return, it now comes and goes!

                              It's driving me mad! Any advice would be great

                              When the fault is there yellow is missing from the print apart from the 1-2 inch band at the top of the sheet. It's like it's squashing all the yellow to the top of the sheet.

                              I've never had this before on any brand of machine.

                              Less importantly there are three little marks on each copy/print around 19cm apart. They're there on colour, mono and single colour (always black marks). They're not coming from drums or transfer belt?

                              Ideas please? Thank you.

                              Comment

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