xerox WC 7556 "fuser system error"

[fosg2000]

Got an wcp 7545 that has fuser error

can any body help me got this error:


310-382


please advice

[vodo]

Re: xerox WC 7556 "fuser system error"

I need your help guys in this issue , PLEASE Help

Your customer properly had wrong type fuser for machine. Check its part number, make sure it's correct. REmember the 7525,7535 is a same fuser and 7545,7556 is same one. Wrong voltage(120V or 220V) and wrong type of fuser will give you "fuser error"

[seximibabay07]

Re: Got an wcp 7545 that has fuser error

can any body help me got this error:


310-382


please advice

310-382 Fuser Thermostat Fault

[IMG]pws://file/xerox/edoc/wc7556f/icons/arrwup.gif[/IMG]BSD On

BSD 10.4 Fusing Heat Control (2 of 2)

[IMG]pws://file/xerox/edoc/wc7556f/icons/arrwup.gif[/IMG]Description

The Fuser Assembly Thermostat is broken.
NOTE:
When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.



[IMG]pws://file/xerox/edoc/wc7556f/icons/arrwup.gif[/IMG]Initial Action

• Turn the power OFF and remove the Fuser Assembly. The Drawer Connector between the Fuser Assembly and the Main Unit ( P/DJ600) for broken/bent pins, foreign substances, burns, and etc.
  
• Check whether the MCU PWB connector J431 is connected properly.

[IMG]pws://file/xerox/edoc/wc7556f/icons/arrwup.gif[/IMG]Procedure

Measure the resistance between P600 pin-A11 and P600 pin-B9.
Is the resistance infinite? Yes No Unanswered

[fosg2000]

Re: Got an wcp 7545 that has fuser error

310-382 Fuser Thermostat Fault


[IMG]pws://file/xerox/edoc/wc7556f/icons/arrwup.gif[/IMG]BSD On

BSD 10.4 Fusing Heat Control (2 of 2)

[IMG]pws://file/xerox/edoc/wc7556f/icons/arrwup.gif[/IMG]Description

The Fuser Assembly Thermostat is broken.
NOTE:
When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.



[IMG]pws://file/xerox/edoc/wc7556f/icons/arrwup.gif[/IMG]Initial Action

• Turn the power OFF and remove the Fuser Assembly. The Drawer Connector between the Fuser Assembly and the Main Unit ( P/DJ600) for broken/bent pins, foreign substances, burns, and etc.
• Check whether the MCU PWB connector J431 is connected properly.

[IMG]pws://file/xerox/edoc/wc7556f/icons/arrwup.gif[/IMG]Procedure

Measure the resistance between P600 pin-A11 and P600 pin-B9.
Is the resistance infinite? Yes No Unanswered

thanks, can you reply with printscreens from your PWS, cuz i can see the pictures from your post

thanks again...

[fosg2000]

Re: xerox WC 7556 "fuser system error"

can anyone share the service manual for WC 7545

cuz need the details for :

[COLOR=rgba(17, 19, 150, 0.901961)]310-382 Fuser Thermostat Fault


thanks[/COLOR]

[fosg2000]

Re: xerox WC 7556 "fuser system error"

found a blown fuse of 30mA, on the fuser, i replaced but keeps blowing , any help ?



thanks

[seximibabay07]

Re: xerox WC 7556 "fuser system error"

send all fault code plz!!!

[fosg2000]

Re: xerox WC 7556 "fuser system error"

here....

check the pictures

20170207_165746.jpg
20170207_164930.jpg
20170207_164913.jpg
20170207_165827.jpg
20170207_165842.jpg

[seximibabay07]

Re: xerox WC 7556 "fuser system error"

here....

check the pictures

[ATTACH=CONFIG]35488[/ATTACH]
[ATTACH=CONFIG]35487[/ATTACH]
[ATTACH=CONFIG]35486[/ATTACH]
[ATTACH=CONFIG]35489[/ATTACH]
[ATTACH=CONFIG]35490[/ATTACH]

hi check.....>
















[IMG]pws://file/xerox/edoc/wc7556f/icons/wordproc.gif[/IMG] 310-381 Fuser Assy Illegal Fault

[IMG]pws://file/xerox/edoc/wc7556f/icons/arrwup.gif[/IMG]BSD On

BSD 10.4 Fusing Heat Control (2 of 2)

[IMG]pws://file/xerox/edoc/wc7556f/icons/arrwup.gif[/IMG]Description

A different type of Fuser Assembly (rapid heating/accumulative heating) was installed.
NOTE:
When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.



[IMG]pws://file/xerox/edoc/wc7556f/icons/arrwup.gif[/IMG] Cause/Action

1. Turn the power OFF and ON.
   
2. Turn the power OFF and replace with the correct Fuser Assembly ( PL 7.1).
   
   
   
   
   and Check...>
   
   
   310-382 Fuser Thermostat Fault
   
   [IMG]pws://file/xerox/edoc/wc7556f/icons/arrwup.gif[/IMG]BSD On
   
   BSD 10.4 Fusing Heat Control (2 of 2)
   
   [IMG]pws://file/xerox/edoc/wc7556f/icons/arrwup.gif[/IMG]Description
   
   The Fuser Assembly Thermostat is broken.
   NOTE:
   When turning the power OFF, turn OFF the Power Switch first and then the Main Power Switch.
   
   
   
   [IMG]pws://file/xerox/edoc/wc7556f/icons/arrwup.gif[/IMG]Initial Action
   
   
   • Turn the power OFF and remove the Fuser Assembly. The Drawer Connector between the Fuser Assembly and the Main Unit ( P/DJ600) for broken/bent pins, foreign substances, burns, and etc.
     
   • Check whether the MCU PWB connector J431 is connected properly.
   
   
   
   [IMG]pws://file/xerox/edoc/wc7556f/icons/arrwup.gif[/IMG]Procedure
   
   Measure the resistance between P600 pin-A11 and P600 pin-B9.
   Is the resistance infinite? Yes No Unanswered
   Check the following connections for open circuits, short circuits, and poor contacts.
   
   • Between DJ600-A1 and MCU PWB J431-11
     
   • Between DJ600-B1 and MCU PWB J431-18
   
   If no problems are found, replace the MCU PWB.
   
   • MCU PWB (7525/30/35) ( PL 18.2A)
     
   • MCU PWB (7545/56) ( PL 18.2B)
   
   
   
   Replace the Fuser Assembly ( PL 7.1).
   
   
   
   
   good lucky
   
   
   
   
   

[hnyirongo]

xerox WC 7835i "fuser system error"

Hi Techs, I have the same error on a Xerox WorkCentre 7835i, the machine in the middle of printing and displayed the fuser system error accompanied by errors below 310.382.200, 377.901.00, 310.330.00, 310.370.00
Help me to resolve this.
Thankyou.
Herbert Nyirongo.

[seximibabay07]

Re: xerox WC 7835i "fuser system error"

Hi Techs, I have the same error on a Xerox WorkCentre 7835i, the machine in the middle of printing and displayed the fuser system error accompanied by errors below 310.382.200, 377.901.00, 310.330.00, 310.370.00
Help me to resolve this.
Thankyou.
Herbert Nyirongo.

after fix the fuser roll, see the attach and reset the fault in NVM 744-001 to 0

[hnyirongo]

Re: xerox WC 7556 "fuser system error"

I replaced the fuser assembly with a new one and changed the NVM 744 001 to 0 the fuser error still appears
310.372.00 still appears on the fault history.
Help..
Herbert Nyirongo

[adriansto]

Re: xerox WC 7556 "fuser system error"

Check again if 744-001 nvm is set to zero
Check the connector from machine in which the fuser connector enter - pj6000
Check connector pj 431 from MCU pwb.

[seximibabay07]

Re: xerox WC 7556 "fuser system error"

I replaced the fuser assembly with a new one and changed the NVM 744 001 to 0 the fuser error still appears
310.372.00 still appears on the fault history.
Help..
Herbert Nyirongo