pro 65 "copier not available" error

[copierpro]

the only code

in control panel through machine status button is "printer fault"

[xcopytech]

when press faults tab can check for fault code
printing fault is message that machine can not print.

have also option for last 40 faults

[copierpro]

error code list

faults just says "printing fault" and in "errors" log the last one was two minutes at power up 3.311.00

[xcopytech]

check attachment

[copierpro]

just rebooted now it says 12.315.00

which is different obviously

[xcopytech]

12-315 is stacker tray offset motor fault

[copierpro]

P72 is unplugged!

P72 runs thgrough behind wall and we found it is unplugged - how do I get access back there?

[copierpro]

P72 = dv driver looks like

and we got to remove dv unit to get at it I believe

can you either send me rap on dv unit removal or just tell me? then I tihnk we got it licked

thanks a bunch

[copierpro]

P72 12-pin connector behind rear wall

I cannot see where this is supposed to plug in at all - any help/advice appreciated.

It is a white 12 pin connector with orange wires

[xcopytech]

P72 have to go on ROS

[copierpro]

where is ros

I assume that is the center board viewed from back - I do not see a connetor male that will fit it?

[xcopytech]

remove left side cover, maybe you will have to remove HCF if machine have it.

than you will se under developer assy, ROS.
On back side of ROS you should connect that P72

[copierpro]

we already removed the hcf and panel

and it is extremely tight back there - cannot even get hand under-back there

need to remove dv unit - it comes out 4 inches and locks - will not slide out - what am I doing wrong trying to slide the dv unit to get it out of the way?

[xcopytech]

remove photoreceptor, remove toner bottle and then unplug one cable, big connector on developer assy

[copierpro]

got p72 in place

now we are faulting to 09.370.00 and 09.304.00