My Risograph GR3700 was shut down for several days without the paper elevator being closed properly (it was left loaded with paper and the elevator was raised). When I removed the paper and brought it back online I received a "check paper feed area" message that does not clear and the feed tray lower button no longer works. There is no paper left anywhere in the feed area, and I have tried moving the safety switches above and below the paper tray to no avail. Since everything worked fine prior to powering down, I find it hard to believe that the safety switch could be faulty, although anything is possible.
I am at a troubleshooting dead end here. Is there something obvious that I am missing? Any suggestions would be greatly appreciated.
I am at a troubleshooting dead end here. Is there something obvious that I am missing? Any suggestions would be greatly appreciated.
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