Anyone found a lasting grease for the fuser film on Brother printers that are using the DR-720?
Everything I tried failed after short time.
Everything I tried failed after short time.
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Re: Brother fuser film grease
The problem with those fusers is that after 30k their original grease dried and all what I need to do is take the film out, clean the old grease and regrease, put back the film and it works fine (I did it many time), but only for short time then the high temp grease that I tried failed after a short time (I tried 4 types), even the uniflor grease that I'm using for years on hp films failed.
The new replacement fuser from Brother should take care of the problem (that what they said - we will see), but why to pay $150 when all what it needs is a new grease.Comment
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Re: Brother fuser film grease
Have you tried Molycote HP-500? It's expensive, and the best high temp grease that I've used.If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
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Re: Brother fuser film grease
ok..sorry am a certified tech..and most times my customer understand the warranty on the fuser is out ( and are willing to pay..)
but I am willing to try and save non contract customers ( only service manager .. don't get to decide if customer has to pay ** DESPITE guidelines set up 5 years ago...
and don't get me started on the "Barter" customers)
did you keep records on how many pages each grease passed before failure? which one worked best?Comment
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Re: Brother fuser film grease
ok..sorry am a certified tech..and most times my customer understand the warranty on the fuser is out ( and are willing to pay..)
but I am willing to try and save non contract customers ( only service manager .. don't get to decide if customer has to pay ** DESPITE guidelines set up 5 years ago... and don't get me started on the "Barter" customers)
did you keep records on how many pages each grease passed before failure? which one worked best?
The longest it works was 3-4 weeks with a blue grease I got from a motorcycle mechanic, I need to check the name, but it didn't last long enough.
Symptoms for dry grease start with lighter and fuzzy print, it will detorriate to smears and jams.Comment
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Re: Brother fuser film grease
I have Grease for these fusers. Printer Spare Parts by Fix It Fast Brisbane Australia
Application is different to hp/canon as the heater is metal and not ceramic. The heating element is a traditional halogen lamp covered by a metal plate. All done to avoid Canons precious patent. The units are plagued with film stalling problems as the original grease isn't applied properly (or enough) at the factory. You need to grease the heater plate and the inside of the film 1.5 inches in each end after cleaning everything with turpentine.Comment
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Re: Brother fuser film grease
We provide our customers with the same silicone grease as HP. This machine uses a metal film, right? Now many of our customers have replaced the fixing film with DR3400, which is resin type.Comment
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Re: Brother fuser film grease
Sometimes it's not just the grease but also the pressure plate causing too much friction even with lubrication.Comment
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Re: Brother fuser film grease
This will happen way more often when compatible toner is used. It will contaminate whole printer includes fuser.A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
Blessed are they who can laugh at themselves, for they shall never cease to be amused.Comment
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Re: Brother fuser film grease
Spot on the money there with the non genuine toner, But you can use it too your advantage if the customer buys the non genuine toner exclusively from yourself. Increase the cost of the non genuine toner and offer to the customer to service the printer for free when required (re grease the fuser). Customer thinks your offering outstanding service and value for money which usually results in them telling all their business friends (free advertising) result is you put more money in the bank. The key to making non genuine work is to clean out any genuine toner residue out of the printer and drum unit before switching to non genuine. Molykote HP500 grease wont work for very long as Brother is metal heater plate on metal fuser film, not ceramic heater on metal film as in hp fusers. The New Brother HL-L5200dw have a redesigned fuser which is proving to be far less problematic.Comment
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Re: Brother fuser film grease
Yes they changed fusers part number several times. I have had some brand new fuser units to exhaust smell of burnt cables frightening customers that printer will be set on fire every moment...i guess they put too much grease at factory. Not fun replacing them especially on new printers but I guess it's what it's.A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
Blessed are they who can laugh at themselves, for they shall never cease to be amused.Comment
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Re: Brother fuser film grease
I have a customer that has a DCP-8155 with 575K on it, I use UniFlor 8172 Fixing film grease which usually last 6-8 months. I think I have changed the fuser unit 3 times. They love the machine and want to keep it going. From the few "newer" Brother machines I've seen I don't think they will last as long as this one has.Comment
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A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
Blessed are they who can laugh at themselves, for they shall never cease to be amused.Comment
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