HP LaserJet M4345MFP will not feed paper out of tray 2. Replaced the pick up and feed rollers. When I removed the torque limiter it fed paper but often fed multiple sheets, of course. So I put in a new torque limiter, but it still will not feed paper out of the tray. Any one else see this problem?
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Re: HP LaserJet M4345MFP tray 2 no feed
Might not hurt to try a different brand or type of paper. Or at least make sure there isn't some glue from the ream wrapper on the leading edge of the stack in the drawer.
Also, if you didn't replace the separation roller with the feed roller, you should do that at your earliest convenience. The feed and separation rollers are the same part number. -
Re: HP LaserJet M4345MFP tray 2 no feed
Oh yeah, I have seen the excess glue on reams much more often lately. I tried new paper and a different paper tray. And I did replace the sep roller with the feed roller. When I put the torque limiter in it doesn't feed 1 sheet. It doesn't even take it part way out of the tray with the old or the new torque limiter!Comment
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Re: HP LaserJet M4345MFP tray 2 no feed
open the door for the tray on the right side with the tray removed and check that the white lever that pivots the sep roller shaft when you close the drawer. it should be tensioned with a spring. I have seen the spring break and cause feed issues.
4345.JPG
I am pointing to it with my pen in the upside down picture (oops)Comment
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Re: HP LaserJet M4345MFP tray 2 no feed
I'm thinking the same thing at this point. Did you check the pickup solenoid by chance? Wouldn't make sense since it picks without the torque limiter, though.I am inclined to replace the pickup drive assy.Comment
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