Gentlemen,
It looks like I'm going to be a more regular visitor to this page of the forum then I ever thought I would as we have just been signed up as a HP Partner.
Now HP may be a mega giant in the IT industry but they are having a lot of trouble giving us some very basic information like where do you find service manuals for HP printers. I know that HP techs have their own portal but where do Partner techs go to find information?
I've just sat through a 2 hour webinar with a bunch of HP Partner managers all around the world and they couldn't tell us. After about an hour I was starting to lose the will to live as they keep arguing amongst themselves and trying to fob me off with a lot of sales info but couldn't tell me where to go to get basic nuts and bolts how to pull the the box to pieces.
So please guys (sorry, and gals) can someone who gets toner under their fingernails point me in the right direction?
It looks like I'm going to be a more regular visitor to this page of the forum then I ever thought I would as we have just been signed up as a HP Partner.
Now HP may be a mega giant in the IT industry but they are having a lot of trouble giving us some very basic information like where do you find service manuals for HP printers. I know that HP techs have their own portal but where do Partner techs go to find information?
I've just sat through a 2 hour webinar with a bunch of HP Partner managers all around the world and they couldn't tell us. After about an hour I was starting to lose the will to live as they keep arguing amongst themselves and trying to fob me off with a lot of sales info but couldn't tell me where to go to get basic nuts and bolts how to pull the the box to pieces.
So please guys (sorry, and gals) can someone who gets toner under their fingernails point me in the right direction?
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