HP 4250 LCT Jams 13.01.00

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  • JR2ALTA
    Service Manager

    Site Contributor
    1,000+ Posts
    • Feb 2010
    • 2017

    HP 4250 LCT Jams 13.01.00

    I don't see many of these tray 3 large capacity cassettes, but they look pretty simple.

    I am getting nearly constant 13.01.00 jams where the paper doesn't leave the cassette. There appears to be a rub mark on the paper as if it's stopping at the sep roller.

    So far I have replaced the pulleys and swapped the sep torque limiter with tray 2. The feed solenoid does work and doesn't stick. The LCT drive is powered by the tray 2 drive pack and all that is turning properly. Tray 2 works fine

    Any help would be great on what to order if you've seen this problem.

    Thanks in advance
  • Lance15
    Service Manager

    Site Contributor
    1,000+ Posts
    • Jun 2015
    • 1070

    #2
    Re: HP 4250 LCT Jams 13.01.00

    Feed/Seperation rollers (RM1-0037) and pickup roller (RM1-0036) would be the first to replace. You should also take apart the tray and re-pad the pickup solenoid. These things get sticky over time. Very common.

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    • jper34
      Trusted Tech

      Site Contributor
      100+ Posts
      • Sep 2011
      • 225

      #3
      Re: HP 4250 LCT Jams 13.01.00

      Originally posted by Lance15
      Feed/Seperation rollers (RM1-0037) and pickup roller (RM1-0036) would be the first to replace. You should also take apart the tray and re-pad the pickup solenoid. These things get sticky over time. Very common.
      Ive had solinoid troubles too..or replace the whole feed assem., its not too expensive or hard to replace..good luck

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      • Wild Bill
        Senior Tech

        500+ Posts
        • Jul 2005
        • 774

        #4
        Re: HP 4250 LCT Jams 13.01.00

        Originally posted by JR2ALTA
        There appears to be a rub mark on the paper as if it's stopping at the sep roller

        Thanks in advance
        The mark would be RM1-0036 spinning on the paper with-out pulling it in.
        1. Replace All x3 Rollers,
        2.look at pressure of pu arm.
        3. replace or scrap it. They are very cheap online.
        Izzy

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