Designjet 750C+

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  • bayshoreoe
    Technician
    • Jun 2015
    • 44
    #1

    Designjet 750C+

    Hi all,

    I have posted about this unit before and with your help got it communicating and somewhat working. Mechanically it works well. Customer complains that it is slow to process jobs, errors out on the computer but eventually prints, and won't print in landscape no matter what it's set at. Says receiving at start of print job on printer and just keeps blinking. Printing from Adobe I believe. Using HP DJ750C+ CD/AD driver. Using 36x24 paper, but on one properties screen says paper is "Number 262"

    Can another driver help, an update? Have screen shots of driver properties and printout of printer settings. I haven't dealt with one this old in a while.

    TIA

    Brian
    Tags: None
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22997
      #2
      Re: Designjet 750C+

      Is there a current driver? The last time I dealt with one of these, the only way we could get it to print at all was to connect it to a Win98 PC, then share out that driver to other PC's on the network. AFAIK there are no drivers available for WinXP to current OS.

      I suspect that the limited functionality is related to a driver written for another OS, or just a wrong driver sending to the HP since no right driver is available.

      The only thing that you can do is make a referral to the sales department. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • ricoh_rockstar
          Technician
          • Apr 2016
          • 18
          #3
          Re: Designjet 750C+

          You need to download the pl532 driver (here)

            Comment

            • Kiran Otter
              Service Manager

              Site Contributor
              VIP Subscriber
              1,000+ Posts
              • Dec 2013
              • 1106
              #4
              Re: Designjet 750C+

              When you get the driver installed, there's an option in the driver (in printing preferences) to process the job in the printer, or the PC. Change it to in the PC and the printer will not run out of memory and will start printing almost immediately.

              If it's a 36" printer, make sure you use the E/A0 driver; E=36", D=24".

              Also in the printing preferences, on the first tab, click the More Sizes button, and turn on Architectural. And I usually turn off the other standards since they're rarely used. And never enable the Zoom Smart, or Inked Area, or Autorotate.. you don't want the driver changing your print job that you set up in your application. The paper type, paper source and roll size can really be ignored.

              And I highly recommend using another PDF reader like Foxit. Adobe Reader has never worked well with the Designjet printers.

              And it IS slow. That printer is what, 28 years old?

              Kiran

              explorer_2017-06-24_08-07-26.jpg
              Last edited by Kiran Otter; 06-24-2017, 01:29 PM.

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