HP dealer account registration for Samsung support

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  • copier tech
    Field Supervisor

    5,000+ Posts
    • Jan 2014
    • 8105

    #1

    HP dealer account registration for Samsung support

    Hi,


    After HP bought out the Samsung printer division I no longer have access to BTSP for Samsung support.


    Does anyone know in the UK how we go about registering with HP for Samsung support access etc?

    Many thanks.


    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk

  • Lance15
    Service Manager

    Site Contributor
    1,000+ Posts
    • Jun 2015
    • 1079

    #2
    Re: HP dealer account registration for Samsung support

    As far as I know, you use the normal Channel Services Network. I ordered some fusers for a Samsung printer and just used the printers model number and HP automatically converted that to a "Product No.".

    Comment

    • wilbert.c
      Technician
      • Apr 2014
      • 24

      #3
      Re: HP dealer account registration for Samsung support

      Also having the same problem.

      Comment

      • Lance15
        Service Manager

        Site Contributor
        1,000+ Posts
        • Jun 2015
        • 1079

        #4
        Re: HP dealer account registration for Samsung support

        Channel Services Network..........


        Samsung Support.jpg

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