Designjet 5000 User Name and Password

[D Hook]

When I go to the WebAccess page of the printer and click on "Security", it's asking for a User Name but I have no idea what that name is.

I see I can reset the password from the front panel on the printer. But what about the user name? Is there a way to delete the previous user name, either through the WebAccess feature or the front panel?



Thanks!

[Lance15]

Re: Designjet 5000 User Name and Password

Go into the "Utilities" menu and select the "Reset Webacess paswd" option.

[D Hook]

Re: Designjet 5000 User Name and Password

I went to the Utilities and reset the password.

When I bring up the WebAccess screen, there's two tabs across the top: "Home" and "Networking".

When I click on "Networking", it brings up a third tab at the top between those two called "Device".

If I click on "Device", it goes back to the "Home" page and the "Device" tab disappears.

It hasn't asked me for a "Users Name" yet, since I reset the password.

But there's no tab for submitting a job. "Submit Job" doesn't show up anywhere on "Home" or anywhere on the WebAccess pages.

Anyone know why the "Submit Job" wouldn't be available? I know it's been there before because I've used it in the past. Been a few years ago though.

EDIT: On the "Home" page, I can reprint a job that's already in the printer by using the "reprint" function on the WebAccess page. Just no way to submit a new job from the WebAccess pages.

Thanks!

[Kiran Otter]

Re: Designjet 5000 User Name and Password

I don't think submitting a job was available on the 5000. Only the 5500.

The user manual makes no mention of it for the 5000, only for the 5500.

Kiran

PS - And, it takes at least a Jet Direct 615 on the 5500 to get the full menus, I believe.

[D Hook]

Re: Designjet 5000 User Name and Password

That makes sense now. I had both a 5000 and 5500 at one time in the same office and I must recall using the WebAccess print feature on the 5500, not the 5000. I've since gotten rid of the 5500.

I doubt there's anyway to fool the 5000 into thinking it's a 5500. Not without changing out the hard drive and the main board I'm guessing.

Still can't figure out the disappearing "Device" tab though. That's a real mystery.

Thanks! As usual, your help is much appreciated.