30.03.45 Scanner failure - HP LaserJet 700 color MFP M775

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  • ecnereht
    Technician
    • Sep 2018
    • 40

    30.03.45 Scanner failure - HP LaserJet 700 color MFP M775

    Hi All,

    Please help us with our printer having error
    30.03.45 Scanner failure.

    Thanks!

    TSL
  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22693

    #2
    Re: 30.03.45 Scanner failure - HP LaserJet 700 color MFP M775

    hmmm ... what would I do?

    Well first I think I would look up the code. Next I would TRY SOMETHING!!!

    Then if I wasn't making any progress I think that I would make a forum post which listed what I found in the manual, and what I tried, and what I theorized.

    As far as I can tell you haven't done any of these things yet. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

    Comment

    • ecnereht
      Technician
      • Sep 2018
      • 40

      #3
      Re: 30.03.45 Scanner failure - HP LaserJet 700 color MFP M775

      Originally posted by blackcat4866
      hmmm ... what would I do?

      Well first I think I would look up the code. Next I would TRY SOMETHING!!!

      Then if I wasn't making any progress I think that I would make a forum post which listed what I found in the manual, and what I tried, and what I theorized.

      As far as I can tell you haven't done any of these things yet. =^..^=
      Actually, I tried even clearing the errors, reinstalling the firmware, etc. I expect someone from this forum will help or maybe experience the same problem and share here..that's all..

      Thanks for the opinion.

      TSL

      Comment

      • blackcat4866
        Master Of The Obvious

        Site Contributor
        10,000+ Posts
        • Jul 2007
        • 22693

        #4
        Re: 30.03.45 Scanner failure - HP LaserJet 700 color MFP M775

        That works better than mind reading, doesn't it?

        What does the manual say? I read it, and I think it will help you too. =^..^=
        If you'd like a serious answer to your request:
        1) demonstrate that you've read the manual
        2) demonstrate that you made some attempt to fix it.
        3) if you're going to ask about jams include the jam code.
        4) if you're going to ask about an error code include the error code.
        5) You are the person onsite. Only you can make observations.

        blackcat: Master Of The Obvious =^..^=

        Comment

        • ecnereht
          Technician
          • Sep 2018
          • 40

          #5
          Re: 30.03.45 Scanner failure - HP LaserJet 700 color MFP M775

          Originally posted by blackcat4866
          That works better than mind reading, doesn't it?

          What does the manual say? I read it, and I think it will help you too. =^..^=
          It says, everything you need to know is in the manual.. great! nice suggestion!

          Thanks anyways.

          TSL

          Comment

          • Phil B.
            Field Supervisor

            10,000+ Posts
            • Jul 2016
            • 22808

            #6
            Re: 30.03.45 Scanner failure - HP LaserJet 700 color MFP M775

            Originally posted by blackcat4866
            hmmm ... what would I do?

            Well first I think I would look up the code. Next I would TRY SOMETHING!!!

            Then if I wasn't making any progress I think that I would make a forum post which listed what I found in the manual, and what I tried, and what I theorized.

            As far as I can tell you haven't done any of these things yet. =^..^=
            he never does.

            Comment

            • Phil B.
              Field Supervisor

              10,000+ Posts
              • Jul 2016
              • 22808

              #7
              Re: 30.03.45 Scanner failure - HP LaserJet 700 color MFP M775

              Originally posted by ecnereht
              It says, everything you need to know is in the manual.. great! nice suggestion!
              Thanks anyways.
              TSL
              no! that's NOT what he is saying... the manual can be the STARTING point for ideas an suggestions. The problem IS.. you never read or try what's in the manual and NEVER take suggestions from others! MIGHT be WHY your REP POWER is so LOW!

              Comment

              • blackcat4866
                Master Of The Obvious

                Site Contributor
                10,000+ Posts
                • Jul 2007
                • 22693

                #8
                Re: 30.03.45 Scanner failure - HP LaserJet 700 color MFP M775

                Sorry. I refuse to read the manual to you. I do not read for people capable of reading for themselves.

                You're a tech. Your job is to read manuals. Read the friggin' manual. It tells you exactly what you should do. I hope you don't really need a forum post to tell you this.

                I'm actually trying to teach you that you are capable of doing this all by your self. You really don't need a solution on a silver platter. You really can think ... I think. =^..^=
                If you'd like a serious answer to your request:
                1) demonstrate that you've read the manual
                2) demonstrate that you made some attempt to fix it.
                3) if you're going to ask about jams include the jam code.
                4) if you're going to ask about an error code include the error code.
                5) You are the person onsite. Only you can make observations.

                blackcat: Master Of The Obvious =^..^=

                Comment

                • Lance15
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Jun 2015
                  • 1069

                  #9
                  Re: 30.03.45 Scanner failure - HP LaserJet 700 color MFP M775

                  Hmmmmmmm.....maybe?

                  I work with two people just like this. They think I've got the answer for EVERYTHING and don't want to try and figure something out for themselves. Makes me SICK!!! Great work ethic.

                  Comment

                  • stsacer
                    Junior Member
                    • Oct 2013
                    • 7

                    #10
                    Re: 30.03.45 Scanner failure - HP LaserJet 700 color MFP M775

                    Why don't you treat each question as if it was your Grandmothers question instead of being condescending and self righteous.

                    Comment

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