HPDJ Z3200ps photo printer with Error code 79:04 44" model

[Desert Rat]

Re: HPDJ Z3200ps photo printer with Error code 79:04 44" model

Well, I got the carriage out and looked at the bottom and it seemed clean to me. The sensor also seemed clean behind the shutter.
nothing unusual. Then the center piece for the tensioner pully broke. I'm off to get a part.

DR

[Kiran Otter]

Re: HPDJ Z3200ps photo printer with Error code 79:04 44" model

Don't you hate that? I've had two break on me.. one when I wasn't doing anything involving the belt or carriage. The only way to get the tensioner is to order the belt from HP. CH538-67018 Fortunately it's one of the belts that includes the tensioner. Some don't.

Kiran

[Desert Rat]

Re: HPDJ Z3200ps photo printer with Error code 79:04 44" model

Kiran,
I got the thing fixed. I'll bet they thought they had the tensioner Murphy proofed, but I showed them wrong.
Precision roller does carry just the tensioner for around $20 or so I forget. I'm just happy to have that off my plate.
When I put the carriage back in and was setting the tension, I noticed that I had re-assembled the tensioner incorrectly.
Then I broke the upper bushing on the carriage, but I had one of those on hand.
After I put it back together everything worked. And I did see it pull out the shutter and close it.
I'm guessing it put just enough of a bind to throw it off. It was that or re-connecting the trailing cable. But I had re-seated
that cable earlier.
At any rate it is fixed and the customer is happy to have their machine back to 100%.
And I'm glad too.

Thanks very much for your suggestion to pull the carriage back out. I was getting tunnel vision on this one.

DR

[Kiran Otter]

Re: HPDJ Z3200ps photo printer with Error code 79:04 44" model

Excellent. Thanks for letting us know.

Kiran