HP CLJ M476 Jam in output bin

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  • theengel
    Service Manager

    1,000+ Posts
    • Nov 2011
    • 1784

    HP CLJ M476 Jam in output bin

    If I print 5 pages, the very last one gives me the code: "Jam in output bin. Open rear door and clear jam."

    If I print one page--it prints it and then displays that.

    When I look at the jam code, it's a common 13:00.00

    I've messed with the output bin sensors, and they look normal. Also, unplugged and replugged everything I can get to between them and the DC controller. This one's got me stumped. If I had to guess, I would say the output bin sensor itself... but why does it wait until the last page is delivered?

    BTW - I've checked all the paper size settings in the printer. This happens both when printing from the computer and self-generated reports.
  • theengel
    Service Manager

    1,000+ Posts
    • Nov 2011
    • 1784

    #2
    Re: HP CLJ M476 Jam in output bin

    no one?

    Comment

    • zoraldinho
      teacher-guide-expert-guru

      Site Contributor
      2,500+ Posts
      • Mar 2008
      • 4955

      #3
      Re: HP CLJ M476 Jam in output bin

      Output or any other sensor sticky pad
      Practice makes perfect
      If it ain't broke, don't fix it
      A picture is worth a thousand words
      If you want something done right, you have to do it yourself

      Comment

      • Lance15
        Service Manager

        Site Contributor
        1,000+ Posts
        • Jun 2015
        • 1069

        #4
        Re: HP CLJ M476 Jam in output bin

        DC Controller?

        Sounds like the issue I was having with an M276.

        Comment

        • 3ktlc
          Trusted Tech

          Site Contributor
          100+ Posts
          • Feb 2018
          • 178

          #5
          Re: HP CLJ M476 Jam in output bin

          I am having this model jam on the very first page in the output tray. After clearing, runs good until it sits for over 5 minutes. Then jams on the first page again.

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