HP CLJ M476 Jam in output bin

[3ktlc]

Re: HP CLJ M476 Jam in output bin

I am having this model jam on the very first page in the output tray. After clearing, runs good until it sits for over 5 minutes. Then jams on the first page again.

[Lance15]

Re: HP CLJ M476 Jam in output bin

DC Controller?

Sounds like the issue I was having with an M276.

[zoraldinho]

Re: HP CLJ M476 Jam in output bin

Output or any other sensor sticky pad

[theengel]

Re: HP CLJ M476 Jam in output bin

no one?

[theengel]

If I print 5 pages, the very last one gives me the code: "Jam in output bin. Open rear door and clear jam."

If I print one page--it prints it and then displays that.

When I look at the jam code, it's a common 13:00.00

I've messed with the output bin sensors, and they look normal. Also, unplugged and replugged everything I can get to between them and the DC controller. This one's got me stumped. If I had to guess, I would say the output bin sensor itself... but why does it wait until the last page is delivered?

BTW - I've checked all the paper size settings in the printer. This happens both when printing from the computer and self-generated reports.