Black strip on copy plotter HP T2300ps

[Robert Silva]

Re: Black strip on copy plotter HP T2300ps

Hello.
Today the defect did not appear. I tried the calibration 4 times for the service mode. All 4 attempts failed. I did everything that says the manual. There is no dirty glass or the standard sheet shows dust or scratches. I will wait for the return of the defect to change the CIS Element A to another. If the track changes, I'll make sure the fault is in the LED. I'll come to suspect cable flat as well. I can not wait to definitely find the cause of the defect. Thank you very much for your contribution.

[Kiran Otter]

Re: Black strip on copy plotter HP T2300ps

When the calibration failed did it give you any kind of error code or message?

If you can download the diagnostics package from the web interface, I can get it looked at. It might tell us what the problem is. The process is explained in Appendix C of the service manual.

Also it's not necessary to go into the service mode to calibrate the scanner. The option to calibrate is in the normal user menu.

Kiran

[Robert Silva]

Re: Black strip on copy plotter HP T2300ps

Hi, Kiran.


Thanks for the contribution. There was no problem today either. In all cases, what software should I use to interpret the ".trb" file? Be alright.

[Kiran Otter]

Re: Black strip on copy plotter HP T2300ps

I don't know. Try just notepad? It's supposedly just a log file.

Kiran

[Robert Silva]

Re: Black strip on copy plotter HP T2300ps

I tried to open it in several ways. I searched the internet too, but it was not possible to open. The most I could do was display in machine language. Must have a specific interpreter. Any help will be appreciated.

[Phil B.]

Re: Black strip on copy plotter HP T2300ps

Hi, Kiran.Thanks for the contribution. There was no problem today either. In all cases, what software should I use to interpret the ".trb" file? Be alright.

TRB File - What is it and how do I open it?

[Kiran Otter]

Re: Black strip on copy plotter HP T2300ps

Post the file here and I'll take a look at it. Or a dropbox link.

Kiran

[Robert Silva]

Re: Black strip on copy plotter HP T2300ps

Hello.
I took the Cis Element test and was able to conclude that the problem is in one of them. When I replaced him, the black belt shifted. The previous difficulty was that the defect was temporary. Now it has become permanent. However, I find it difficult to buy it. It's an off-line machine. I believe that in solving the problem Cis, will also solve the calibration problem. Thank you for the continued and persistent effort of all.

[Phil B.]

Re: Black strip on copy plotter HP T2300ps

Hello.
I took the Cis Element test and was able to conclude that the problem is in one of them. When I replaced him, the black belt shifted. The previous difficulty was that the defect was temporary. Now it has become permanent. However, I find it difficult to buy it. It's an off-line machine. I believe that in solving the problem Cis, will also solve the calibration problem. Thank you for the continued and persistent effort of all.

Black belt shifted?
carriage belt?
show us what you mean?

[Kiran Otter]

Re: Black strip on copy plotter HP T2300ps

I think by black belt, he's referring to the black line through the scans.

Kiran

[Lance15]

Re: Black strip on copy plotter HP T2300ps

That's the way I read it also. Like I mentioned earlier, the only place I could find these elements was as a lot on eBay and I'm glad I found it. Once I replaced the one faulty element, another one went up. These elements seem to be pretty fragile components. And, them not being readily available is a real problem.

[Robert Silva]

Re: Black strip on copy plotter HP T2300ps

I keep looking somewhere on planet earth for the Element Cis. I still can not.

[Kiran Otter]

Re: Black strip on copy plotter HP T2300ps

Weird. HP will let you order it but it shows on back-order. I don't know what the wait would be. I hope this isn't an indication that they're all failing.

Kiran

[Lance15]

Re: Black strip on copy plotter HP T2300ps

These elements are IMPOSSIBLE (much like ITBs) to get. I was lucky and stumbled on a whole lot on eBay once.