HP Design Jet T1120PS blank display

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  • Zastawa
    Technician

    Site Contributor
    • May 2019
    • 25

    HP Design Jet T1120PS blank display

    Hi, I have a problem with HP Design Jet T1120PS blank display. LEDs on power supply and Formatter indicate bad Hard Drive. Replacement did not correct the problem. Machine just sits there after power up and blank white display shows. Anybody had this problem before?
  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22808

    #2
    Re: HP Design Jet T1120PS blank display

    Originally posted by Zastawa
    Hi, I have a problem with HP Design Jet T1120PS blank display. LEDs on power supply and Formatter indicate bad Hard Drive. Replacement did not correct the problem. Machine just sits there after power up and blank white display shows. Anybody had this problem before?
    look at where NIC is located.... what is the light patter?

    alot of times it can be the interconnect cables to the display. or dead display

    was the firmware on HDD or did you try and reload it?

    Comment

    • Zastawa
      Technician

      Site Contributor
      • May 2019
      • 25

      #3
      Re: HP Design Jet T1120PS blank display

      Thank you for your reply. I got the new HD from China with firmware. The LED combo points to bad HD according to service manual.

      Comment

      • Phil B.
        Field Supervisor

        10,000+ Posts
        • Jul 2016
        • 22808

        #4
        Re: HP Design Jet T1120PS blank display

        Originally posted by Zastawa
        Thank you for your reply. I got the new HD from China with firmware. The LED combo points to bad HD according to service manual.
        Had that before.
        Was bad EMod on one cables on another

        Sent from my SM-G960U using Tapatalk

        Comment

        • Zastawa
          Technician

          Site Contributor
          • May 2019
          • 25

          #5
          Re: HP Design Jet T1120PS blank display

          So, what do you recomend? Replace the cable to the op panel?

          Comment

          • Phil B.
            Field Supervisor

            10,000+ Posts
            • Jul 2016
            • 22808

            #6
            Re: HP Design Jet T1120PS blank display

            Originally posted by Zastawa
            So, what do you recomend? Replace the cable to the op panel?
            at the price of the EMod.. I always start with the most inexpensive part.

            Comment

            • Kiran Otter
              Service Manager

              Site Contributor
              1,000+ Posts
              • Dec 2013
              • 1093

              #7
              Re: HP Design Jet T1120PS blank display

              I'd try another hard drive first.. LPS Computer carries them. Then try another electronics module (with the PSU), then another formatter. At least with LPS if one part doesn't solve it you can send it back for a refund.

              Kiran

              Comment

              • Zastawa
                Technician

                Site Contributor
                • May 2019
                • 25

                #8
                Re: HP Design Jet T1120PS blank display

                Thank you guys for your input.

                Comment

                • Lance15
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Jun 2015
                  • 1069

                  #9
                  Re: HP Design Jet T1120PS blank display

                  Just bought the ADF Roller Kit from AliExpress for the little POS M127's. Wouldn't trust anything else other than plastic & rubber from China.

                  Comment

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