color M570 dead

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  • zoraldinho
    teacher-guide-expert-guru

    Site Contributor
    5,000+ Posts
    • Mar 2008
    • 5005

    #1

    color M570 dead

    Hi,


    On startup, the hp sign appears and then the black screen.
    Only the orange triangle flashes.
    I hear that the Motor normally performs the initial calibration.
    Can Not get into service mode. After changing formatter, the problem stay.
    Who with a similar problem?
    If it ain't broke, don't fix it
    A picture is worth a thousand words
  • Lance15
    Service Manager

    Site Contributor
    1,000+ Posts
    • Jun 2015
    • 1083

    #2
    Re: color M570 dead

    Sounds like there's a scrap of paper possibly stuck in the paper path somewhere (Only the orange triangle flashes.).

    Comment

    • tech28
      Trusted Tech

      Site Contributor
      250+ Posts
      • Jun 2013
      • 434

      #3
      Re: color M570 dead

      If you used the same Module in the new formatter, you will be in square one. Change module first, then formatter. Have had black screens before, has been screens though. Good luck.

      Comment

      • zoraldinho
        teacher-guide-expert-guru

        Site Contributor
        5,000+ Posts
        • Mar 2008
        • 5005

        #4
        Re: color M570 dead

        Originally posted by Lance15
        Sounds like there's a scrap of paper possibly stuck in the paper path somewhere (Only the orange triangle flashes.).
        Thanks Lance but printer is clean like a charm.
        If it ain't broke, don't fix it
        A picture is worth a thousand words

        Comment

        • zoraldinho
          teacher-guide-expert-guru

          Site Contributor
          5,000+ Posts
          • Mar 2008
          • 5005

          #5
          Re: color M570 dead

          Originally posted by tech28
          If you used the same Module in the new formatter, you will be in square one. Change module first, then formatter. Have had black screens before, has been screens though. Good luck.

          By module did you mean memory dimm? This model don't have any..
          If it ain't broke, don't fix it
          A picture is worth a thousand words

          Comment

          • tech28
            Trusted Tech

            Site Contributor
            250+ Posts
            • Jun 2013
            • 434

            #6
            Re: color M570 dead

            No, it's the module that goes where the HDD would normally go, machine will not work.

            Comment

            • tech28
              Trusted Tech

              Site Contributor
              250+ Posts
              • Jun 2013
              • 434

              #7
              Re: color M570 dead

              Without it.

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              • Lance15
                Service Manager

                Site Contributor
                1,000+ Posts
                • Jun 2015
                • 1083

                #8
                Re: color M570 dead

                Huh? I'm confused. Can you explain what you are talking about? I don't even see a HDD option for this model.

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