HP T830

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  • tomson25
    Trusted Tech

    Site Contributor
    100+ Posts
    • Feb 2008
    • 104
    #1

    HP T830

    one new HP Designjet T830 after installation while connecting ethernet cable to the ethernet port of plotter an error comming B80383B2,Showing shutdown,Wireless connection is okey. Can print from wireless network.If anybody have an idea please share it.
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    Tags: connection, ethernet, okey, print, t830
    • BaconSteve
      Trusted Tech

      100+ Posts
      • Apr 2019
      • 140
      #2
      Re: HP T830

      Possible POE issue? Try plugging the ethernet directly from the device to a laptop or pc, and see if you get the same error.

        Comment

        • Lance15
          Service Manager

          Site Contributor
          1,000+ Posts
          • Jun 2015
          • 1069
          #3
          Re: HP T830

          Assert code
          B8000000
          B80383B2

            Comment

            • Kiran Otter
              Service Manager

              Site Contributor
              1,000+ Posts
              • Dec 2013
              • 1093
              #4
              Re: HP T830

              Make sure the printer's firmware is up to date, and that you use the driver from HP's website.

              I had one that gave me all kinds of problems printing over wifi. So I ran a cable to it and it worked perfectly.

              Kiran

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