L26500 or Latex 260 system error 24:10 broken bag error

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • pbrooks259
    Trusted Tech

    100+ Posts
    • Jun 2017
    • 162

    #16
    Re: L26500 or Latex 260 system error 24:10 broken bag error

    Thanks, Kiran.

    The manual states: "NOTE: Make sure that NEW Ink Cartridges are installed or that the ink volume remaining in
    the Ink cartridges is below 88% before starting to prime the tubes. If you do not comply, you
    will get a warning message."

    Have you found that new cartridges don't work? Seems that you have.

    I was thinking about trying full STS magenta and yellow cartridges. Not sure about the others; they seem rather full, hopefully less than 88%.

    Thanks.

    Comment

    • Kiran Otter
      Service Manager

      Site Contributor
      VIP Subscriber
      1,000+ Posts
      • Dec 2013
      • 1108

      #17
      Re: L26500 or Latex 260 system error 24:10 broken bag error

      That's funny, I had just read that too in the manual and didn't note the 'new' part. So maybe new-new carts will work!

      Kiran

      Comment

      • pbrooks259
        Trusted Tech

        100+ Posts
        • Jun 2017
        • 162

        #18
        Re: L26500 or Latex 260 system error 24:10 broken bag error

        I hope new cartridges can be used. I found myself thinking: Insert needle into tank and drain to less than 88%.

        I'll see. One step at a time.

        I'm just going to install the 2 - ISS pca's (just got them) and I'm sure again it will go into the tubes priming process.

        Then I will have to get a new magenta and yellow ink tank, about $270 total from my sources, not too bad. Or maybe I will spring for STS third party ink, about $160 total from what I see. Obviously I can see why 3rd party ink is attractive at least at first, but then later you might experience drawbacks. There is also "LD" brand. And I'm sure many others.

        I would guess magenta and yellow are presently about 5-10% full.

        Thanks.

        Comment

        • Kiran Otter
          Service Manager

          Site Contributor
          VIP Subscriber
          1,000+ Posts
          • Dec 2013
          • 1108

          #19
          Re: L26500 or Latex 260 system error 24:10 broken bag error

          You can't alter the amount of ink the chip says is in the cartridge by adding or removing the ink. The printer knows how much ink it uses and updates the chip with the amount. You could puncture a full cartridge, pour all the ink out, and the printer will still show it as being full.

          I'd go with STS given what you're going through.

          Kiran

          Comment

          • pbrooks259
            Trusted Tech

            100+ Posts
            • Jun 2017
            • 162

            #20
            Re: L26500 or Latex 260 system error 24:10 broken bag error

            OK, I didn't think about the updating of the chip on the ink cartridge.

            Thanks.

            FWIW, I got a response from Tim Wert of LPS Computer about the approx. 4 year old ink sitting in the printer; he said:

            "The ink cartridges are probably fine. The printheads may or may not come back to life, due to ink clogging the nozzles. We can flush the tubes if you need it, but we can't rebuild latex tube systems. The ink is corrosive to the components we normally use to rebuild tube systems. We have yet to find a workaround."

            Comment

            • pbrooks259
              Trusted Tech

              100+ Posts
              • Jun 2017
              • 162

              #21
              Re: L26500 or Latex 260 system error 24:10 broken bag error

              I replaced the ISS boards. It started the tubes priming process. "I was excited for a moment." But only got as far as "replace faulty ink cartridges": Black and Cyan (Could this be because maybe they are 88% to 99% full?). I don't presently have those 2 replacement ink cartridges. Nor do I presently have replacement Yellow and Magenta ink cartridges (They are very low to low).

              Perhaps they are truly bad--bad chips or I need to work on them making better contact. I tried to clean all contacts with alcohol--both on the cartridges and internal contacts. But Black and Cyan inks are noted as "replace" no matter what.

              It seems contact with Yellow and Magenta are at times tentative as sometimes they would show up "replace" and sometimes not.

              I restarted a few to several times and kept getting the 24:10 error broken bag. I am thinking I will keep getting that error until I can get all good cartridges according to the printer but not sure about this.

              I tried to restart several times and Recover from the Broken Bag error a few times and tried to check ink supplies a few times.

              1st restart after ISS boards replacement: 24:10 and states broken bags on Black & Yellow. (Yellow was the very 1st one noted back when I 1st got the 24:10 error 1-2 weeks ago.)


              Broken Bag Recovery: Get 26.1:10 (contact failure with Yellow cartridge) (I didn't write down the rest.)


              Check ink supplies: ....Replace: Magenta, Black, and Cyan. Error 74:00: Replace Magenta, Black, and Cyan. OK Purge: "NO" on Magenta, Black, and Cyan; "YES" on rest.

              I tried I think to clean contacts again and reseat cartridges.


              Check ink supplies again: ....Replace: Black & Cyan (again). All OK for purge except: Black and Cyan. (Although Y & M are low to very low)


              For some reason I tried 2nd, 3rd, and 4th Broken Bag Recovery attempts: 2nd: 26.2:10 (contact failure with Black cartridge), 3rd & 4th: 26.3:10 (contact failure with Cyan cartridge).


              ....Kept getting "Replace Black & Cyan Ink Cartridges".


              I wonder whether there is something upstream regarding a cable or other pca that is causing only Black & Cyan to come up "Replace". But I am thinking that if that were the case that all upper inks would show "Replace" or ALL inks would show "Replace".

              I'm not exactly sure what is going on. But again I suppose I will start with replacing M (low to very low), Y (low to very low), K (Replace), & C (Replace) ink cartridges and go from there.

              Before that I will recheck the contacts between these 4 cartridges and their internal contacts; seems there is tentative contact at times except for Black and Cyan seem to be continually "Replace".


              Thanks very much for ALL your input.
              Last edited by pbrooks259; 03-21-2020, 02:51 PM.

              Comment

              • Kiran Otter
                Service Manager

                Site Contributor
                VIP Subscriber
                1,000+ Posts
                • Dec 2013
                • 1108

                #22
                Re: L26500 or Latex 260 system error 24:10 broken bag error

                Sometimes you have to push the ink cartridge in, while pushing the yellowish-white plastic receiver in from the rear and sort of wiggle them together to get them to make better contact. I also found using a metal file on the contacts in the ISS lightly, helps them make contact. I've done this often with 1050s and 5500s. Just drag the file across the contacts gently.

                If nothing works, then the ink cartridge is indeed 'faulty', meaning it can't read the chip. During the priming process though, it's going to reject cartridges that are over 88% but not new, or too low on ink for the process. I don't know that it specifically tells you other than just saying a cart is faulty.

                Maybe the black and yellow truly have an internal leak, or the leak contacts are broken somehow. Or maybe you got a bad ISS board? Put the old one back (if it's not the one with the rat piss on it.)

                Kiran

                Comment

                • pbrooks259
                  Trusted Tech

                  100+ Posts
                  • Jun 2017
                  • 162

                  #23
                  Re: L26500 or Latex 260 system error 24:10 broken bag error

                  Hmmm...I've never filed one. I could try that. Have just cleaned with alcohol.

                  I weighed the black and cyan ink cartridges--34.6 ounces for black, 33.3 ounces for cyan. I suspect that both are greater than 88% full but not new. For comparison LC weighs 24.6 ounces, LM weighs 20.6 ounces. And both LC and LM are fine for priming as well as Y and M which I assume are low to very low. Again I suspect K and C are greater than 88%.

                  I cleaned all contacts again (have not tried filing yet).

                  I reset the EEROM.

                  Started it up. The carriage goes thru its maneuvers left and right. Then "Preparing Ink System".

                  Then gosh dang it! System Error 16.04:00 !!!! The garage was about 46-48 degrees F. I don't think it was down to 5 degrees C or 41 degrees F. I don't know if that was the reason or not--the coldness of the garage. Had not done that before in the garage. But was down to freezing temperature last night.

                  Frustrating--if not one thing, another.

                  Trying to warm up garage some and try again.


                  The old upper ISS board was the one with mouse pee on it.

                  The leak contacts are inside the cartridge I assume.


                  OK, warmed up garage; tried again--got beyond 16.04:00 error:

                  Asked for all cartridges and accepted all at 1st. Pressed OK then get:

                  "Replace faulty ink cartridge" Displays that K & C need to be replaced.

                  Restarted, and get same thing.

                  For K cartridge info. I get: Ink level - 1ml, capacity is "blank", Exp. date is "blank", Warranty is "unknown"
                  C cartridge is the same.

                  I guess ink cartridge chips are corrupted or other problem. I have no idea what happened to them. Maybe got corrupted due to the bad effects of the mouse pee and poop--I had started it up many times not knowing the status of the upper ISS board, covered with pee and poop. Indirectly they got pissed and pooped on. ....Maybe still not making proper contact.

                  I assume they are simply junk now.

                  Would the printer write to their chips such that are marked as "faulty" when it sees them as greater than 88% full for the priming process? Probably not.

                  At least the main menu comes up although K & C are noted as "faulty". No more 24:10 broken bag error at least so far.

                  I think I will proceed to get at least an STS black and cyan ink cartridge. Does that sound like the right or an OK thing to do?

                  Thanks very much.
                  Last edited by pbrooks259; 03-21-2020, 09:58 PM.

                  Comment

                  • Kiran Otter
                    Service Manager

                    Site Contributor
                    VIP Subscriber
                    1,000+ Posts
                    • Dec 2013
                    • 1108

                    #24
                    Re: L26500 or Latex 260 system error 24:10 broken bag error

                    Sounds like you just have two bad cartridges. Best test would be to try them in another printer (that works.)

                    It sounds like you're on the right track.

                    Kiran

                    Comment

                    • pbrooks259
                      Trusted Tech

                      100+ Posts
                      • Jun 2017
                      • 162

                      #25
                      Re: L26500 or Latex 260 system error 24:10 broken bag error

                      Thanks for ALL your input, Kiran.

                      I would be hard pressed to find another L26500 or Latex 260 to try them in--the 2 faulty cartridges.

                      I assume the mouse crapped-on upper ISS pca being damaged then damaged those 2 cartridges, or they may have self-destructed, and I assume made it sense that black and yellow had broken bags, but I don't really know for sure.

                      Again, I think I'll give STS cyan and black cartridges a whirl, and hope it works out.

                      This L26500 has been a workout: 1st 14.05:00 (someone jeery rigged it to run off 1 - 220V circuit; had to wire in the other 220V circuit), 2nd 50.1:10 - bad OMAS controller, 3rd this 24:10 broken bag error--obviously replaced the upper (and lower) ISS pca, and now these faulty 2 cartridges.

                      But a lot my fault; I let it sit in the garage about 3 1/2 years. It was a mouse hotel for a while.

                      I'll report back.

                      Thanks again, very much.

                      Comment

                      • pbrooks259
                        Trusted Tech

                        100+ Posts
                        • Jun 2017
                        • 162

                        #26
                        Re: L26500 or Latex 260 system error 24:10 broken bag error

                        I got the STS compatible cyan and black ink cartridges today; the old ones are deemed "faulty". I installed them. And it moved on to ask for the printheads.

                        So now I am on to installing new printheads. The old ones are all dried out. But I need to get replacement printheads; I wasn't going to get them till I got beyond the "faulty" ink cartridges.


                        I assume the curing and drying resistor circuits are OK. I assume I would have gotten a system error for either one during startup if either had a problem. But I'm not sure.

                        Thanks for all your help.

                        I will post back with progress or problems.

                        Comment

                        • pbrooks259
                          Trusted Tech

                          100+ Posts
                          • Jun 2017
                          • 162

                          #27
                          Re: L26500 or Latex 260 system error 24:10 broken bag error

                          ....I thought after the installation of new ISS boards that the printer would direct me to install set up printheads [also I had reset the EEROM back when I was struggling with the 50.1:11 error (OMAS related error)].

                          But it is asking me for a missing C-LC printhead which is fine with me. Not for set up printheads. So I'm looking for a good deal on printheads.

                          I don't understand this but right now it appears that it is not going to try to prime the tubes which again is fine by me. I did reset the EEROM again (and cleaned ink cartridge contacts again both on cartridges and ISS internal contacts) after installing the new ISS boards in hopes of somehow getting beyond the 24:10 broken bag error. I'm not sure but that EEROM reset seemed/appeared to help get beyond the 24:10 error.
                          Last edited by pbrooks259; 03-27-2020, 12:55 PM.

                          Comment

                          • Kiran Otter
                            Service Manager

                            Site Contributor
                            VIP Subscriber
                            1,000+ Posts
                            • Dec 2013
                            • 1108

                            #28
                            Re: L26500 or Latex 260 system error 24:10 broken bag error

                            Yes, the EEROM reset will clear the broken bag status.

                            Kiran

                            Comment

                            • pbrooks259
                              Trusted Tech

                              100+ Posts
                              • Jun 2017
                              • 162

                              #29
                              Re: L26500 or Latex 260 system error 24:10 broken bag error

                              If there were a problem with the curing or drying circuits/controls, would it have thrown up a system error prior to requesting printheads? I would assume so.

                              I know it threw up 14.05:00 (Description: AC Voltage too low on the Dryer Assembly.) several months ago during start up. But I got beyond that error several months ago.

                              Comment

                              • Kiran Otter
                                Service Manager

                                Site Contributor
                                VIP Subscriber
                                1,000+ Posts
                                • Dec 2013
                                • 1108

                                #30
                                Re: L26500 or Latex 260 system error 24:10 broken bag error

                                I don't know. I would think you'd get that error when it attempts to heat up. Make sure if you're just using bond paper to choose an 'aqueous' media selection. There's also a way to disable the heaters entirely for testing purposes, I believe. Saves a lot of time not having to wait on it heating up and cooling down while you're testing it.

                                Kiran

                                Comment

                                Working...