T1300 error 8-11

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  • gordie
    Technician

    50+ Posts
    • May 2008
    • 83
    #1

    T1300 error 8-11

    Hi. Have a T1300 error code 79.04 customer tried to load latest firmware but would not except it.
    By the time a got there the error code is 8.11 checked the lights on the formater and the light indicate a a hard disk fault.
    Can I use an ordinary 160Gb hard drive? If I can how do you load the firmware onto the new hard drive?
    As I have never changed a hard drive before I hope someone can help.
    Regards Gordie
    sigpic
    Tags: drive, error, firmware, load
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22703
      #2
      Re: T1300 error 8-11

      I may be wrong about this ... but I believe that there is no firmware on the HDD, it just needs formatting. You may lose networking data.

      I'll be watching the responses. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • Kiran Otter
          Service Manager

          Site Contributor
          1,000+ Posts
          • Dec 2013
          • 1093
          #3
          Re: T1300 error 8-11

          As far as I know the drive is pre-formatted with some initial firmware, which is then updated using a USB stick with the latest firmware on it. I do not believe you can put a blank drive in there but, I've also never tried to do so. Can't hurt to try.

          Kiran

            Comment

            • gordie
              Technician

              50+ Posts
              • May 2008
              • 83
              #4
              Re: T1300 error 8-11

              Thanks for replies, Kiran is right i am lead to believe their is some unix programming on the hard drive. I installed a unix hard drive. The printer booted up to about 20% then asked for usb stick with firmware. printer now working.
              Thanks Gordie
              sigpic

                Comment

                • blackcat4866
                  Master Of The Obvious

                  Site Contributor
                  10,000+ Posts
                  • Jul 2007
                  • 22703
                  #5
                  Re: T1300 error 8-11

                  Good to know. Thanks! =^..^=
                  If you'd like a serious answer to your request:
                  1) demonstrate that you've read the manual
                  2) demonstrate that you made some attempt to fix it.
                  3) if you're going to ask about jams include the jam code.
                  4) if you're going to ask about an error code include the error code.
                  5) You are the person onsite. Only you can make observations.

                  blackcat: Master Of The Obvious =^..^=

                    Comment

                    • Kiran Otter
                      Service Manager

                      Site Contributor
                      1,000+ Posts
                      • Dec 2013
                      • 1093
                      #6
                      Re: T1300 error 8-11

                      A 'unix' hard drive? Do you mean one formatted ext4 or something?

                      I'm glad (and surprised) it worked.

                      Kiran

                        Comment

                        • gordie
                          Technician

                          50+ Posts
                          • May 2008
                          • 83
                          #7
                          Re: T1300 error 8-11

                          Hi as far as i am lead to beleive it had a unix program on the hard drive.
                          Gordie
                          sigpic

                            Comment

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