Re: Designjet 500. x over ink ctg but no error
From the user's guide, "Flashing cross (X); the wrong cartridge is installed, and must be replaced before any further printing can be done." Usually means you have a defective ink cartridge.
Does it do it with the other cartridges removed? If not but after inserting another cartridge, that same one starts flashing, then the other ink cartridge is bad and causing the first to appear faulty.
Kiran
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Designjet 500. x over ink ctg but no error
I've got a dj500 with a picture of an x blinking on the right side of the printer in the control panel but it's not giving me an error. i've seen a document talking about the blinking on the power button but the light on the power button blinks nonstop at a steady slow pace. this was supposed to indicate a firmware problem. i'm unable to get my laptop to see the printer. i've taaken out all supplies and restarted but still get the same results. this machine has no formatter.
any thoughts?
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