HP M 281 washed out media

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  • tech28
    Trusted Tech

    Site Contributor
    250+ Posts
    • Jun 2013
    • 434
    #1

    HP M 281 washed out media

    Have a HP M 281 with about 1000 clicks, customer said it just happened to start printing and copying very washed out anything, all colors, using oem toner.
    Determined it has a bad high voltage problem. as in the 377 and 477, the high voltage in integrated into the main pwb. My suppliers tell me the board isn't available from HP?
    Not available! So.. look for a good used one? Machine is about 1-2 years old! So, they want you to throw out and get new one? Just doesn't seem right.

    Any suggestions?
    Tags: board, good, high, voltage, washed
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22934
      #2
      Re: HP M 281 washed out media

      Since the Covid, quite often we hear about replacement parts that just are not available any more. Machines new, still not unboxed.

      Have you thought about simpler possibilities like moist paper? Have you looked at the latent developed image on the belt to see if it's properly developed? =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • tech28
          Trusted Tech

          Site Contributor
          250+ Posts
          • Jun 2013
          • 434
          #3
          Re: HP M 281 washed out media

          Originally posted by blackcat4866
          Since the Covid, quite often we hear about replacement parts that just are not available any more. Machines new, still not unboxed.

          Have you thought about simpler possibilities like moist paper? Have you looked at the latent developed image on the belt to see if it's properly developed? =^..^=
          As the transfer is also controlled by the Same pwb. So.. back to square one. No board.

          Thank you blackcat, yeah covy has done much damage to most everything, in one form or another.

            Comment

            • JR2ALTA
              Service Manager

              Site Contributor
              1,000+ Posts
              • Feb 2010
              • 2028
              #4
              Re: HP M 281 washed out media

              There is a class of printers (HP especially) that are "throw away". Often even basic consumables like fusers and transfer belts outweigh the value of the machine. Companies should know what they're selling from a service standpoint as well as $ales.

                Comment

                • tsbservice
                  Field tech

                  Site Contributor
                  5,000+ Posts
                  • May 2007
                  • 7915
                  #5
                  Re: HP M 281 washed out media

                  Originally posted by JR2ALTA
                  There is a class of printers (HP especially) that are "throw away". Often even basic consumables like fusers and transfer belts outweigh the value of the machine. Companies should know what they're selling from a service standpoint as well as $ales.
                  +1 especially on HP. What a bunch of retards would produce and sell those products! I mean sales not service.
                  A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                  Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                    Comment

                    • JR2ALTA
                      Service Manager

                      Site Contributor
                      1,000+ Posts
                      • Feb 2010
                      • 2028
                      #6
                      Re: HP M 281 washed out media

                      Originally posted by tsbservice
                      +1 especially on HP. What a bunch of retards would produce and sell those products! I mean sales not service.
                      I push Kyocera printers for BW, at least. Any machine that has a Maintenance Kit is going to be very serviceable.

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