Have a clients HP M425 MFP that jams just as the paper starts exiting the fuser. It comes out about 4 centimetres and then the machine reports a jam in the cartridge area.
I have tried 2 different fusers and both come up with the same issues. Spent more time on it than i care to admit so was wondering if anyone else has had a similar issue.
Tried feeding from manual feed tray as well as the paper tray - just to rule out a paper feed timing issue with tray 2 feed solenoid.
Any suggestions would be warmly recieved.
Thank you
I have tried 2 different fusers and both come up with the same issues. Spent more time on it than i care to admit so was wondering if anyone else has had a similar issue.
Tried feeding from manual feed tray as well as the paper tray - just to rule out a paper feed timing issue with tray 2 feed solenoid.
Any suggestions would be warmly recieved.
Thank you
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