HP E87640 hard drive issue ??

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • copyman
    Owner / Technician

    Site Contributor
    2,500+ Posts
    • Sep 2005
    • 4750

    #1

    HP E87640 hard drive issue ??

    Bought this machine off lease. Only 21k clicks on meter. After one copy exits there is a message and error code, "Internal disk not found" and code "99.59.66 No boot disk". Looking in service manual I see there are two hdd's.
    Prints from computer with no issues.
    Any help appeciated.
    Thanks in advance
  • ATM
    Technician
    • Apr 2025
    • 47

    #2
    This device should have an eMMC drive as its boot drive. These drives have been known to fail. Alternatively, you could check the formatter. If you have a different device, swap it out, but you'll need to repair the firmware because security features will block it.

    Comment

    Working...