Might be a no-brainer, but, thought I'd run it by the group.
Forward disclaimer.......this plotter has been sitting unused since the start of COVID.
Z3200 Photo 44in plotter that, initially, would always display "file format not recognized" (or to that effect) on the control panel with ANY print job. I suggested the user check the driver being used as it was installed as a network printer going through a printserver.
Customer E-Mailed again indicating the plotter was getting "stuck" at 17% booting. (After arriving onsite, I found it was just FSCKing the HDD). Found, Googling, this could be caused by a dead/faulty CR2032 on the formatter. Replaced the battery.
Arrived onsite and, as expected, 5 of the 6 printheads will need to be replaced as well as 5 or 6 of the ink cartridges.
However, what I found very strange was when I connected my laptop to the plotter via a crossover cable and installed the plotter using all three drivers (PCL3, HPGL2 & PS), it would not print AT ALL. My laptop (Windows 7 64-bit, 8GB RAM) kept acting goofy/explorer crashing/print spooler stopping, etc. When I connected via USB, it would print fine (seemingly using the PCL3 driver).
Has anyone seen anything like this? I haven't. I DID replace the formatter/HDD back in 2019, but, it was working fine afterwards.
Thanks for any insights!
Lance
Forward disclaimer.......this plotter has been sitting unused since the start of COVID.
Z3200 Photo 44in plotter that, initially, would always display "file format not recognized" (or to that effect) on the control panel with ANY print job. I suggested the user check the driver being used as it was installed as a network printer going through a printserver.
Customer E-Mailed again indicating the plotter was getting "stuck" at 17% booting. (After arriving onsite, I found it was just FSCKing the HDD). Found, Googling, this could be caused by a dead/faulty CR2032 on the formatter. Replaced the battery.
Arrived onsite and, as expected, 5 of the 6 printheads will need to be replaced as well as 5 or 6 of the ink cartridges.
However, what I found very strange was when I connected my laptop to the plotter via a crossover cable and installed the plotter using all three drivers (PCL3, HPGL2 & PS), it would not print AT ALL. My laptop (Windows 7 64-bit, 8GB RAM) kept acting goofy/explorer crashing/print spooler stopping, etc. When I connected via USB, it would print fine (seemingly using the PCL3 driver).
Has anyone seen anything like this? I haven't. I DID replace the formatter/HDD back in 2019, but, it was working fine afterwards.
Thanks for any insights!
Lance
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