Anyone had this issue with the HP Laserjet M607 Printer.
Error code is 13.FF.FF. Unfortunately Customer does not remember the original code when it first jammed.
Definitely no paper anywhere, checked sensors manually and no apparent problem. Unable to fully test sensors as cannot get into service mode (unless someone knows how with a jam issue). Repaired hundreds of these models but stuck with this one. Fuser in good nick and new toner installed around one month ago according to Customer. Any help or suggestions appreciated. Sorry meant to say. Display states paper jam in rear door with the 13.FF.FF error
Error code is 13.FF.FF. Unfortunately Customer does not remember the original code when it first jammed.
Definitely no paper anywhere, checked sensors manually and no apparent problem. Unable to fully test sensors as cannot get into service mode (unless someone knows how with a jam issue). Repaired hundreds of these models but stuck with this one. Fuser in good nick and new toner installed around one month ago according to Customer. Any help or suggestions appreciated. Sorry meant to say. Display states paper jam in rear door with the 13.FF.FF error
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