Z9+ why do chromatic blue & chromatic grn look purple and pastel green in diag image?

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  • pbrooks259
    Trusted Tech

    100+ Posts
    • Jun 2017
    • 162

    #1

    Z9+ why do chromatic blue & chromatic grn look purple and pastel green in diag image?

    For a Z9+, why do chromatic blue & chromatic green look purple and pastel green in diagnostic image? see pic(s)
    695598541.jpg
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  • MoochPage
    Technician

    Site Contributor
    50+ Posts
    • Jul 2019
    • 58

    #2
    Re: Z9+ why do chromatic blue & chromatic grn look purple and pastel green in diag im

    Originally posted by pbrooks259
    For a Z9+, why do chromatic blue & chromatic green look purple and pastel green in diagnostic image? see pic(s)
    [ATTACH=CONFIG]56361[/ATTACH]
    Not sure if it is exactly the issue you are having but I had a machine that the printhead went bad and the colors were coming out really different than they were supposed to. Like yellow looked orange type of thing so that is where I personally would start.

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    • pbrooks259
      Trusted Tech

      100+ Posts
      • Jun 2017
      • 162

      #3
      Re: Z9+ why do chromatic blue & chromatic grn look purple and pastel green in diag im

      Thanks. That was my 1st thought that the inks were mixing in the printhead--crossing the center membrane or partition or whatever it is. But instead of purple looking, I think it would be blue-green colored since purple would be due to blue and red mixing. But I know that can happen--leakage between halves of the printhead. Once on a Z3200 I got orange ink from the M-Y printhead and once on a T770 I got purple from the M-C printhead.

      Earlier it printed a beautiful print using I think chromatic blue, so I don't think it's screwing up print jobs, but maybe that blue was made up of cyan. Will have to watch it.

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      • Lance15
        Service Manager

        Site Contributor
        1,000+ Posts
        • Jun 2015
        • 1088

        #4
        Re: Z9+ why do chromatic blue & chromatic grn look purple and pastel green in diag im

        Once on a Z3200 I got orange ink from the M-Y printhead
        Had the same happen to me on a Z6100.

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        • pbrooks259
          Trusted Tech

          100+ Posts
          • Jun 2017
          • 162

          #5
          Re: Z9+ why do chromatic blue & chromatic grn look purple and pastel green in diag im

          I ran the "color calibration" on the "bright bond"--in the printer I entered some type of "glossy photo" to get it to do the "color calibration". There was improvement. Purple and what appears to be more chromatic green were more vibrant.

          Perhaps the purple in the diagnostic image is just inherent, don't know.

          695651410.jpg

          Chromatic blue still looks purple. Maybe it is a matter of having the right paper. I did not want to go to the trouble of obtaining and loading glossy photo.

          Also, color calibration got rid of some banding in some of the yellowish grayish print on the same paper.


          Thanks.

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          • Kiran Otter
            Service Manager

            Site Contributor
            VIP Subscriber
            1,000+ Posts
            • Dec 2013
            • 1115

            #6
            Re: Z9+ why do chromatic blue & chromatic grn look purple and pastel green in diag im

            The blue always looks purple. That's normal.

            Clipboard01.jpg

            Kiran

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