T830-finally got new main pca from HP but brown QA tape is cut but covered w clr tape

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  • pbrooks259
    Trusted Tech

    100+ Posts
    • Jun 2017
    • 162

    #1

    T830-finally got new main pca from HP but brown QA tape is cut but covered w clr tape

    DJ T830-finally got new main pca from HP (directly, from Lincoln, CA) but brown QA tape is cut (cut right along 90 degree bend) but covered w clr tape.

    What should I do? (I have waited 5 frickin weeks for this dam thing!)

    I ASSUME (ASS U ME) it was "recertified" but have no real certain idea about that. Does not state that recertified.

    Thanks.
  • Kiran Otter
    Service Manager

    Site Contributor
    VIP Subscriber
    1,000+ Posts
    • Dec 2013
    • 1106

    #2
    Re: T830-finally got new main pca from HP but brown QA tape is cut but covered w clr

    Heh, re-certified means they certified the board was in the box and not a rock when someone sent it back. Probably a HP field service tech.


    If it doesn't work, send it back to HP.

    Kiran

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    • pbrooks259
      Trusted Tech

      100+ Posts
      • Jun 2017
      • 162

      #3
      Re: T830-finally got new main pca from HP but brown QA tape is cut but covered w clr

      Hi, I just replaced the T830 main pca, and seems to be working OK.

      Warning: watch the insertion of the 2 scanner cables. I plugged them in 1 slot too low and of course got scanner errors and for some reason it would not take sheets in at the multi-sheet tray. After I corrected the cables insertions, the multi-sheet tray would take in sheets.

      Also, in view of the QA brown tape having been cut, I was relieved to see the main pca was in a sealed anti-static bag.

      Thanks for your input.
      Last edited by pbrooks259; 04-21-2023, 01:28 AM.

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