Hp OEM vs NON OEM kits

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  • bsm2
    IT Manager

    25,000+ Posts
    • Feb 2008
    • 29365

    #1

    Hp OEM vs NON OEM kits

    have alot of hp4200 and some 4350 and will need to order some maintenance kits

    looking for your input OEM or Non Oem kits and fusers?
  • fixthecopier
    ALIEN OVERLORD

    2,500+ Posts
    • Apr 2008
    • 4714

    #2
    I have a lot of HP's and over the years I use non oem parts whenever I can to save the customer money. In 10 years I have returned maybe 3 parts for being bad, and have seen twice as many oem HP parts be defective.
    The greatest enemy of knowledge isn't ignorance, it is the illusion of knowledge. Stephen Hawking

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    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22927

      #3
      Like fixthecopier I use generic or house brand or refurbished kits whenever possible. I've had a few fuser films give out right after fuser replacement, but overall the cost savings is well worth it.

      First, I get more approvals for parts replacement.
      Second, the customer saves some money.
      Third, we can keep some of the older printers in the field a little longer.

      In this tough economy I don't mind the older printers staying in the field a little longer (and generating a few more calls later on).
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

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