HP 815 mfp poor scan quality

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  • Rick
    Trusted Tech
    • Mar 2007
    • 277

    #1

    HP 815 mfp poor scan quality

    I have this unit and its saying scanner needs calibration . I dont have a hp calibration sheet. Can one be downloaded and printed or does someone know where I can get one.? Also is there much involved to clean the scanner . I only have one of these units in the field and have limited experience on these.
  • Ducttape n Glue
    Trusted Tech

    100+ Posts
    • Apr 2010
    • 195

    #2
    Looking for HP Desighnjet 815 calibration sheet for scanner

    Hi, Any luck with finding a color calibration sheet for the 815? I am in the same situation. Thx, Ducttape n Glue

    Comment

    • Rick
      Trusted Tech
      • Mar 2007
      • 277

      #3
      Yes I found it from a hp parts supplier and apparently its common . It takes a few hours to calibrate so be prepared .

      Comment

      • RRodgers
        Service Manager

        1,000+ Posts
        • Jun 2009
        • 1947

        #4
        Originally posted by Rick
        Yes I found it from a hp parts supplier and apparently its common . It takes a few hours to calibrate so be prepared .
        So just a cleaning of the optics won't cut it?
        Color is not 4 times harder... it's 65,000 times harder. They call it "TECH MODE" for a reason. I have manual's and firmware for ya, course... you are going to have to earn it.

        Comment

        • Ducttape n Glue
          Trusted Tech

          100+ Posts
          • Apr 2010
          • 195

          #5
          Color calibration

          Do you have the part # for the calibration sheet?
          Thx

          Comment

          • Rick
            Trusted Tech
            • Mar 2007
            • 277

            #6
            No Im sory but if you call the hp hot line they can help you out . It comes with a cd also .

            Comment

            • Ducttape n Glue
              Trusted Tech

              100+ Posts
              • Apr 2010
              • 195

              #7
              Thanks , I will give them a call.

              Comment

              • Ducttape n Glue
                Trusted Tech

                100+ Posts
                • Apr 2010
                • 195

                #8
                Called HP , totally clueless, from one end of the world to the other, half of them didn't even know what a Designjet 815mfp was. No response on the HP business support forum either. Relisted my question for a color calibration maintenance sheet again on the designjet support forum on HP.com.

                Comment

                • LaserSharp
                  Technician

                  50+ Posts
                  • Sep 2007
                  • 94

                  #9

                  Comment

                  • Rick
                    Trusted Tech
                    • Mar 2007
                    • 277

                    #10
                    I have one of these calibration sheets at a customers location . The part # should still be on the box . I will go there tomorow and get the part # for you.

                    Comment

                    • Ducttape n Glue
                      Trusted Tech

                      100+ Posts
                      • Apr 2010
                      • 195

                      #11
                      Rick, that would be greatly appreciated.
                      Thx

                      Comment

                      • Ducttape n Glue
                        Trusted Tech

                        100+ Posts
                        • Apr 2010
                        • 195

                        #12
                        LaserSharp, Thanks for the info.

                        Comment

                        • Rick
                          Trusted Tech
                          • Mar 2007
                          • 277

                          #13
                          The part # is Q1278-60014 its not a cheap chart I paid $300.00 canadian for it .

                          Comment

                          • Rob Sandberg
                            Trusted Tech

                            250+ Posts
                            • Jul 2008
                            • 275

                            #14
                            I found this page at parts now.


                            Let me know if the link does not work.

                            Rob S

                            Comment

                            • Ducttape n Glue
                              Trusted Tech

                              100+ Posts
                              • Apr 2010
                              • 195

                              #15
                              Rick, Rob , LaserSharp,

                              Thanks for all the info, greatly appreciated.
                              HP Parts has it listed as "Calibration Sheet Calibration Sheet" and other distributors under Designjet 5500MFP Calibration Sheet.

                              Thanks again.

                              Comment

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