Hp4350 problem

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  • nokia88
    Technician

    50+ Posts
    • Aug 2009
    • 72
    #1

    Hp4350 problem

    Hi all,
    I have a Hp4350n, it's displayed: error 49,4C18. Can somebody help me ?
    Thanks.
    Tags: 200, 300, 350, 350n, 420, connections, data, displayed, electrical, error, error message, fault, firmware, firmware error, format, hi all, hp4350, manual, message, nec, noise, occurred, power, service manual, software, stall, stuck, type, work
    • prntrfxr
      Service Manager

      1,000+ Posts
      • Apr 2008
      • 1627
      #2
      "49.XXXX
      PRINTER ERROR
      To continue turn off then on
      A critical firmware error has occurred that
      caused the processor on the formatter to
      abort the operation.
      This type of error can be caused by invalid
      print commands, corrupt data, or invalid
      operations.
      In some instances, electrical noise in the
      cable can corrupt data during transmission
      to the printer. Other causes include poorquality
      parallel cables, poor connections, or
      specific software programs.
      Sometimes, the formatter itself is at fault,
      which is usually indicated by a 79 Service
      Error.
      After performing the actions above,
      procede with the following:
      1 Turn the printer on.
      2 If the error message disappears,
      reinstall each DIMM and EIO device
      individually, making sure to turn the
      printer power off and then on again as
      you install each device. To replace
      a DIMM, see Firmware DIMM
      (LJ 4200/4300 only).
      3 Replace the DIMM or EIO device that
      caused the error message.
      4 Remember to reconnect all of the
      cables that connect the printer to the
      network or computer.
      5 If this error message persists, replace
      the firmware DIMM. See Firmware
      DIMM (LJ 4200/4300 only).
      6 Replace the formatter assembly. See
      Formatter assembly ." - Service Manual
      Life should NOT be a journey to the grave with the intention of arriving safely in an attractive and well-preserved body, but rather to skid in sideways - Coke in one hand - chocolate in the other - body thoroughly used up, totally worn out and screaming "WOO-HOO, what a ride!".

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22929
          #3
          Like she said.

          Corrupt print commands can cause this error. I had a situation where the corrupt job was stuck in the queue, and had to be cleared by the IT rep. Next, I'd reload the driver. Next, firmware. And lastly, formatter.
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

            Comment

            • PEPELEMU
              Tech
              • Oct 2008
              • 38
              #4
              I had the same problem, updated firmware and still had problem, the changed the driver. If you are using pcl6 driver change it to pcl5. That is what fixed my problem.

                Comment

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