HP CP2025

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  • otuvak
    Trusted Tech

    100+ Posts
    • Aug 2010
    • 102

    HP CP2025

    2025.pdfHaving the following issue with this machine. Seen other post about this. I am attaching(hopefully) some examples to look at. Has current firmware and new OEM toners. Thanks for looking2025.pdf
  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22778

    #2
    Re: HP CP2025

    To me it looks like a damaged transfer belt. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

    Comment

    • JustManuals
      Field Supervisor

      5,000+ Posts
      • Jan 2006
      • 9919

      #3
      Re: HP CP2025

      This Parts & Service manual can be purchased for $12.77 and downloaded immediately after payment from

      Just Manuals ~ The Internet's largest selection of manuals ~ Instant Downloads

      Paul@justmanuals.com

      Comment

      • Wild Bill
        Senior Tech

        500+ Posts
        • Jul 2005
        • 774

        #4
        Re: HP CP2025

        I would run Print quality diagnostics page, that way you could pin point a toner cartridge if one is bad. I know you said they were all OEM but one may be bad anyway. Did you say you replaced them? Thats where I would start, then calibrate it 2 / 3 times. Try cleaning / Check the scanner slit glass ( dont know much about these but we have some of them in the field and I would like to hear what you come up with). good luck
        Izzy

        Comment

        • Caldo
          Technician

          50+ Posts
          • Nov 2007
          • 69

          #5
          Re: HP CP2025

          I agree with blackcat, the transfer belt might be faulty. Otherwise have the cartridges checked one by one, as there maybe a faulty cartridge which might need replacement. I sometimes come across this situation and after several attempts on cleaning the transfer belt, rollers, slit glass, etc it works again but if there is a faulty cartridge though it is OEM replacement will only solve the problem.

          Let me know of your progress.

          Comment

          • Lasersupplies
            Trusted Tech
            • Jul 2011
            • 220

            #6
            Re: HP CP2025

            This could be a scanner problem. Send a print job to the printer an ordinary text document. Check to see if the text prints normally . The bands across a page with a faulty cartridge will appear four time down the page. With a scanner problem the band will be intermitent appearing two, three and four time. My guess would be that the 3700 has a defective scanner.

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