HP 5000/JETDIRECT

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  • cucuklotz
    Senior Tech

    Site Contributor
    500+ Posts
    • Mar 2007
    • 611
    #1

    HP 5000/JETDIRECT

    HI,
    Customer getting code more frequently referring to Jet dierect.
    I ordered one to replace .I know nothing about printers other than I can handle the basic problems. Is there anything Ill need to do when I swap The jetdirect out( besides praying).
    THANKS ANDY
    Tags: 500, 5000, code, customer, hp 5000, jetdirect, one, printers, replace
    • Eric1968
      Service Manager

      1,000+ Posts
      • Jan 2009
      • 2458
      #2
      Re: HP 5000/JETDIRECT

      Switch off the machine.

        Comment

        • cucuklotz
          Senior Tech

          Site Contributor
          500+ Posts
          • Mar 2007
          • 611
          #3
          Re: HP 5000/JETDIRECT

          HI,
          THANK YOU,
          I mean are there any settings that are going to need to be changed or is it just Plug and play.
          Andy

            Comment

            • prntrfxr
              Service Manager

              1,000+ Posts
              • Apr 2008
              • 1622
              #4
              Re: HP 5000/JETDIRECT

              You may need to set IP address. I have a Tech Tip that can help walk you through it.
              Attached Files
              Life should NOT be a journey to the grave with the intention of arriving safely in an attractive and well-preserved body, but rather to skid in sideways - Coke in one hand - chocolate in the other - body thoroughly used up, totally worn out and screaming "WOO-HOO, what a ride!".

                Comment

                • cucuklotz
                  Senior Tech

                  Site Contributor
                  500+ Posts
                  • Mar 2007
                  • 611
                  #5
                  Re: HP 5000/JETDIRECT

                  HI,
                  THANK YOU for tip sheet.I think even I can follow that.AS always your generous spirit of giving has once again made the challenges a little easier.
                  ANDY

                    Comment

                    • MR Bill
                      Senior Tech

                      500+ Posts
                      • Jan 2010
                      • 532
                      #6
                      Re: HP 5000/JETDIRECT

                      There are a # of different network cards.

                      Hope you didn't get the 615N. It will fail again in no time. Use the 620N or newer.

                      And yes you need to reprogram the IP address, Sub-net and gateway.

                      Looks like you have that info already. If not Liberty or Parts Now can get it to you.

                      Best to you.

                        Comment

                        • cucuklotz
                          Senior Tech

                          Site Contributor
                          500+ Posts
                          • Mar 2007
                          • 611
                          #7
                          Re: HP 5000/JETDIRECT

                          Hi,
                          I replaced the jetdirect with the same model #(610)It did the trick.When I reinstalled old one as a test the machine didnt even print a jetdiect page when I printed configuration. It was completely dead.
                          THANKS for All the help.(especially TOM.even though he didnt help with this one) ANDY

                            Comment

                            • blackcat4866
                              Master Of The Obvious

                              Site Contributor
                              10,000+ Posts
                              • Jul 2007
                              • 23002
                              #8
                              Re: HP 5000/JETDIRECT

                              I replace the Jetdirect 615 with Jetdirect 610 as a rule. The 610 is more reliable, and there are only one or two models that must have the Jetdirect 615. Congratulations. =^..^=
                              If you'd like a serious answer to your request:
                              1) demonstrate that you've read the manual
                              2) demonstrate that you made some attempt to fix it.
                              3) if you're going to ask about jams include the jam code.
                              4) if you're going to ask about an error code include the error code.
                              5) You are the person onsite. Only you can make observations.

                              blackcat: Master Of The Obvious =^..^=

                                Comment

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